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Bass Pro Shops · 1 day ago

Host

Destin, FL

Part-time

Onsite

New Grad, Entry Level

Bass Pro Shops is a retailer known for its outdoor and sporting goods. They are seeking a Host to ensure all restaurant guests are greeted and seated in a friendly and courteous manner while providing world-class customer service.

E-CommerceHuntingRetail

Responsibilities

Supports a strong commitment to world class customer service

Greets all restaurant patrons immediately upon their arrival

Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests

Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly

Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated

Answers customer inquires about the menu, restaurant and Bass Pro Shops

Answers phones; books reservations as requested

Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities

Acknowledges and thanks guests upon their departure from the restaurant

Maintains restrooms throughout shift

ALL OTHER DUTIES AS ASSIGNED

Qualification

Customer service experienceMenu knowledgeTeam playerFlexibilityOrganizational skills

Required

High school diploma/GED preferred

Experience in and passion for consumer service

Willingness to learn new skills and be a team player

An attitude of flexibility and mindfulness about the team approach

Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff

Ability to memorize and become knowledgeable of menu items

Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction

Intrinsically motivated takes pride in owns work

Has the ability to stay calm, organized, and efficient when busy

Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Company

Bass Pro Shops

Glassdoor3.5

Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.

Founded in 1972