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Mitchell Martin Inc. · 5 months ago

Entry-Level Help Desk Technician

Long Island, NY

Full-time

Onsite

New Grad, Entry Level

$18/hr - $25/hr

Mitchell Martin Inc. is seeking a motivated and dependable Entry-Level Help Desk Technician to join their team. The role involves supporting clients with day-to-day IT needs, troubleshooting technical issues, and providing hands-on experience in various environments.

B2BBookkeeping and PayrollConsultingHealth CareHuman ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the first point of contact for clients with technical issues

Troubleshoot basic hardware, software, and network problems

Set up new devices and assist with routine maintenance tasks

Document work, track issues, and follow up to ensure resolution

Represent the company professionally during client interactions

Escalate complex issues to senior technicians as needed

Qualification

Operating SystemsTroubleshooting ToolsOffice SuitesCustomer ServiceCommunication SkillsProblem-Solving SkillsTime Management

Required

Basic understanding of operating systems and common troubleshooting tools

Strong communication and problem-solving skills

Ability to work independently and manage time effectively

A customer-first mindset and willingness to learn on the job

Driver's license and reliable transportation for occasional on-site visits

Company

Mitchell Martin Inc.

Founded in 1984

New York, New York, USA

501-1000 employees

https://www.mitchellmartin.com

H1B Sponsorship

Mitchell Martin Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (99)

2024 (104)

2023 (156)

2022 (122)

2021 (157)

2020 (253)