Together for Talent ยท 1 week ago
Senior IT Operations Engineer
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expTogether for Talent is a faith-based nonprofit organization devoted to helping people grow through meaningful service, community, and care. The Senior IT Operations Engineer will be responsible for maintaining core IT platforms, supporting end users, and improving operational workflows while ensuring security and reliability across the technology environment.
Staffing & Recruiting
Responsibilities
Partner with internal leadership and external vendors to deliver responsive, high-quality IT support
Serve as an escalation point for technical issues, troubleshooting systems and coordinating resolutions
Support onboarding and offboarding processes, ensuring timely setup and secure removal of access
Administer and improve core platforms including identity management, productivity tools, and endpoint environments
Manage device provisioning and security for macOS and Windows systems using modern MDM solutions
Maintain secure, reliable system baselines across cloud and endpoint environments
Implement and tune monitoring and alerting across endpoints and core services to surface meaningful signals
Ensure backup strategies are in place, tested, and documented with clear recovery procedures
Support identity and access management best practices, data protection, and compliance initiatives
Execute technology projects in partnership with IT leadership, contributing operational expertise and delivery support
Create and maintain clear documentation, procedures, and policies to support consistent and secure operations
Qualification
Required
5+ years of experience in IT operations, systems administration, or a similar hands-on technical role
Strong experience supporting cloud-based SaaS environments and productivity platforms
Working knowledge of tools such as Microsoft 365, Google Workspace, Zoom, Slack, Okta, or similar platforms
Experience managing endpoint devices via MDM tools (e.g., Jamf, Kandji, Intune)
Familiarity with IT security fundamentals, identity and access management, and data protection practices
Comfort with scripting or automation to improve operational efficiency
Strong troubleshooting, documentation, and communication skills
Ability to work independently and collaborate across teams in a remote environment
Preferred
Experience supporting compliance frameworks (e.g., SOC 2, GDPR)
Benefits
Annual performance bonus (based on organizational performance)
75% employer-paid health and wellness coverage
403(b) retirement plan with 7% employer match
Very generous PTO
Three annual company rest weeks (one week around July 4th, and two weeks during Christmas and New Years)
$2,500 annually for professional development
$2,000 annual for professional certifications
$5,250 annually for tuition reimbursement
$1,500 grant for a home office set-up, to be spent within the first year
Company
Together for Talent
Together for Talent is a nationwide recruiting agency that you can trust to be your partner in talent.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase