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Improvado · 1 day ago

Account Director (Marketing Agency Experience)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $120K/yr

3+ years exp

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. They are seeking an Account Director to oversee the delivery of their product and services, manage client relationships, and ensure project success through effective execution and expertise in marketing analytics and BI.

AdvertisingData IntegrationDatabaseMarketingPredictive AnalyticsSoftware

Responsibilities

Able to work with clients to utilize marketing analytics and AI tools to analyze campaign performance, derive insights, and optimize strategies

Prioritize customer success with a strong commitment to high-quality support and delivery

Independently create detailed project and resource plans while collaborating closely with clients and internal Professional Services practice leads

Lead strategic client meetings and consultations, providing guidance and expertise

Manage client relationships end-to-end, maintaining accountability throughout the entire project lifecycle. Including contract discussions, upsell opportunities research, and budget management

Partner closely with Sales, Engineering, Product, and Support teams to ensure alignment with company goals and seamless execution

Qualification

Account managementData modelingProject managementSQLClient communicationAI technologies curiosity

Required

Fluent in English and confident in client communication to lead client conversations, facilitate discussions, and drive alignment

Proven track record of independently managing and executing projects, with at least 3 years of experience in client-facing roles such as Project Lead, Sales Engineer, Technical Account Manager, or similar

3+ years of account management experience within a marketing agency setting, with a focus on enterprise accounts

Solid understanding of data modeling, with working SQL knowledge to query, validate, and troubleshoot data in support of analytics needs

Strong project management skills enabling you to plan, coordinate, and execute projects from start to finish