Sacramento Valley Walnut Growers, LLC · 2 weeks ago
Customer Service & Logistics Coordinator
Yuba City, CA
Full-time
Onsite
Mid Level
$24/hr - $28/hrSacramento Valley Walnut Growers, LLC is seeking a Customer Service & Logistics Coordinator to manage and coordinate logistics for domestic and international shipments. This role involves communication with customers and vendors, scheduling production, and ensuring compliance with shipping regulations.
Food and BeverageFood ProcessingMarketing
Responsibilities
Responsible for communicating with customers, sales agents and vendors in a professional and prompt manner to deliver timely customer service
Maintains organized and accessible files for each sales order containing all pertinent contract copies, shipping instructions and documentation
Collaborates with sales and operations teams to schedule production and arrange transportation to facilitate timely shipments in accordance with customer needs
Makes ocean carrier bookings for export shipments based on contract requirements and ensures adequate access to equipment exists to meet shipping targets
Responsible for entering booking information into inventory/sales system and continually updates the system to ensure constant accuracy and information is complete
Responsible for Automated Export System (AES) filings and obtaining phytosanitary certificates and certificates of origin as necessary
Ensures food safety, production and accounting personnel have necessary information to process order; including shipping instructions, label information, laboratory requirements, list of necessary documentation, bank information and payment terms
Coordinates with operations team and trucking vendor on container/truck loading to meet transportation standards, maintain product traceability and condition of goods
Commits inventory to an order at time of loading based on the order fulfilment data provided by the container/truck loaders
Conducts shipping and receiving as per weighmaster rules and company policies
Sends electronic and physical documentation to customers and sales agents promptly
Audits sales, shipping and customs clearance documentation to ensure information is complete and accurate
Ensures company is compliant with relevant regulations in regard to shipments and documentation for each relevant export country
Participates as a team member on improvement projects and cost management
Adhere to all safety rules and programs
Qualification
Required
Manage and coordinate all aspects of logistics for assigned regions of domestic and international shipments
Communicate with customers, sales agents and vendors in a professional and prompt manner to deliver timely customer service
Maintain organized and accessible files for each sales order containing all pertinent contract copies, shipping instructions and documentation
Collaborate with sales and operations teams to schedule production and arrange transportation to facilitate timely shipments in accordance with customer needs
Make ocean carrier bookings for export shipments based on contract requirements and ensure adequate access to equipment exists to meet shipping targets
Enter booking information into inventory/sales system and continually update the system to ensure constant accuracy and information is complete
Responsible for Automated Export System (AES) filings and obtaining phytosanitary certificates and certificates of origin as necessary
Ensure food safety, production and accounting personnel have necessary information to process order; including shipping instructions, label information, laboratory requirements, list of necessary documentation, bank information and payment terms
Coordinate with operations team and trucking vendor on container/truck loading to meet transportation standards, maintain product traceability and condition of goods
Commit inventory to an order at time of loading based on the order fulfilment data provided by the container/truck loaders
Conduct shipping and receiving as per weighmaster rules and company policies
Send electronic and physical documentation to customers and sales agents promptly
Audit sales, shipping and customs clearance documentation to ensure information is complete and accurate
Ensure company is compliant with relevant regulations in regard to shipments and documentation for each relevant export country
Participate as a team member on improvement projects and cost management
Adhere to all safety rules and programs
Proficiency in Microsoft Office (Word, Outlook, & Excel)
Proficient and proven experience in learning Enterprise
Company
Sacramento Valley Walnut Growers, LLC
Sacramento Valley Walnut Growers, LLC is a grower owned processor and marketer of California walnuts.
Founded in 2006
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Larry Narbaitz
Chief Executive Officer
Sarb Johl
Founding Partner and Chairman
Company data provided by crunchbase