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Listen Labs · 1 day ago

Growth Ops Lead

New York, NY

Full-time

Hybrid

Senior Level

5+ years exp

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours. They are seeking a Growth Operations Lead to work with the Head of Growth to build the foundations of their growth engine, focusing on marketing tech stack optimization, data reporting, and campaign automation.

Artificial Intelligence (AI)Generative AISoftware

Responsibilities

Own the marketing tech stack: Evaluate, implement, and optimize martech tools to power automation, analytics, and experimentation

Data reporting: Ensure clean, accurate data flows across marketing and sales and implement multi-touch attribution models that accurately assess marketing performance

Campaign operations & automation: Build and maintain the automations, QA, and lead routing/scoring systems that power accurate and scalable campaigns across paid, email, events, and web

AI-enabled orchestration: Leverage AI tools like Clay and other automation platforms to accelerate prospecting, enrichment, and campaign orchestration

Cross-functional enablement: Align with Growth, Sales, and Engineering on definitions, handoff processes, routing rules, and reporting

0→1 systems building: Create the core processes, workflows, and playbooks that define marketing operations as Listen scales

Qualification

B2B SaaS marketingMarketing tech stackData reportingCampaign automationHubSpot/MarketoSalesforceAnalytics toolsAI toolsSystems thinkingClean data obsessionCuriosity about AI