Burger King · 1 day ago
Sr. Analyst, Operations Analytics, Burger King
Miami, FL
Full-time
Onsite
Mid, Senior Level
2+ years expBurger King is one of the world's largest quick service restaurant companies, and they are seeking a Senior Analyst in Operations Analytics to enhance the guest experience and operational efficiency. This role involves analyzing key metrics, building dashboards, and collaborating with various departments to implement data-driven strategies that optimize restaurant performance.
Food and BeverageFood DeliveryFranchiseHospitalityRestaurants
Responsibilities
Analyze key performance metrics such as Guest Satisfaction, Speed of Service, Brand Audits, and Training Completions to identify trends and improvement areas
Conduct root cause analysis to address underperformance and recommend strategic actions
Use guest feedback and other data sources to drive continuous improvement in guest experience and operational performance
Develop and maintain dashboards, reports, and tools (primarily using Tableau) that enable stakeholders to track performance and make data-driven decisions
Prepare regular reports on metrics such as drive-thru utilization, hours of operation, and guest satisfaction, sharing insights with leadership and field teams
Partner with teams across Operations, Marketing, Digital, Finance, and Training to share insights and support initiatives aimed at improving operational standards
Collaborate with internal and external stakeholders, including franchisee partners, to gather feedback and support execution on key projects
Support the development and implementation of operational strategies based on insights and performance data
Ensure data accuracy by working closely with the RBI data team, verifying the quality of data from various sources
Manage ongoing data requests and strategy expansions to incorporate new data sources and feedback
Contribute to ad hoc projects and initiatives, creating presentations to communicate findings and recommendations to senior leadership
Lead analysis on test markets and other initiatives to assess impact on operational metrics and inform future decisions
Qualification
Required
2+ years of experience in an analytical role in operations, marketing, or financial analytics
Bachelor's degree in Business, Data Science, Statistics, Finance, or related field
Strong skills in SQL and experience with data visualization tools such as Tableau or Power BI; knowledge of Snowflake and Alteryx is a plus
Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and presentation
Strong critical thinking, problem-solving skills, and attention to detail
Excellent communication skills, with the ability to convey insights to stakeholders at all levels
Ability to work independently and collaboratively in a fast-paced, cross-functional environment
Passion for enhancing the guest experience and knowledge of QSR industry metrics
Benefits
Comprehensive global paid parental leave program that supports employees as they expand their families
Free telemedicine and mental wellness support
Company
Burger King
Burger King is a global chain of hamburger fast food restaurants. It is a sub-organization of Restaurant Brands International.
10001+ employees
H1B Sponsorship
Burger King has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (4)
2022 (1)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-11-16Acquired
2011-01-01Private Equity
2006-05-18IPO
Leadership Team
Denis Korabljov
CFO / Managing Director
Joel Yashinsky
Chief Marketing Officer
Recent News
Food Business News
2025-12-13
2025-12-05
2025-12-02
Company data provided by crunchbase