Apply on Employer Site

NOVA® Home Loans · 4 days ago

Disclosure Desk Assistant (Mortgage)

Tucson, AZ

Full-time

Onsite

Entry Level

1+ years exp

NOVA® Home Loans is committed to providing excellent service and promoting sustainable careers for its employees. The Disclosure Desk Assistant supports daily fulfillment operations by performing administrative and compliance-related tasks in line with ECOA requirements, ensuring timely customer service through effective communication.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Retrieve, Review, and deliver valuations based on ECOA requirements and NOVA policy

Run reports and process files to be adverse on a daily basis based on ECOA requirements and Nova policy

Answer phone calls and respond to e-mails effectively in a timely manner

Other duties as assigned

Qualification

MS WordMS ExcelMS OutlookAttention to detailCustomer serviceTime managementEffective communication

Required

High School Diploma or GED

One (1) year administrative experience in an office setting

Must be proficient using computer, specifically MS Word, MS Excel, and MS Outlook

Ability to pay close attention to detail, think critically, and multi-task while working in a very fast-paced environment and have the ability to adapt to an ever-changing industry

Able to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner

Excellent customer service skills

Strong time management skills

Clear, effective communication skills when requesting additional information or clarification with those within and outside the department

Benefits

Employee Discount

Paid Time Off

Health/Dental/Vision/Life/Disability Insurance

401(k) with an employer match

Health Savings Account with employer contribution

Employee Assistance Program

Company

NOVA® Home Loans

NOVA Financial & Investment Corporation, dba NOVA Home Loans (NMLS 3087) has built a strong reputation for providing exceptional service to our customers.

Founded in 1980

Tucson, Arizona, USA

201-500 employees