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HSBC · 1 day ago

Mortgage Post Closing Specialist

Buffalo, NY

Full-time

Onsite

Mid Level

HSBC is a global bank committed to opening up a world of opportunity for its customers. The Mortgage Post Closing Specialist is responsible for conducting a complete post-closing review, ensuring compliance with regulatory guidelines, and managing the accuracy of closing documents and disclosures.

Financial Services

No H1B

Responsibilities

Complete collateral (note) review for salability. Provide support for loan delivery, verify MERS registration

Complete full post-closing check list review (Executed closing documents, at closing conditions, disclosures, data etc.) for accuracy and completeness

Support closing disclosure reconciliation for fee tolerance violations and clerical corrections. Execute amended CDs and issue refund/cure checks, if applicable. Print/Ship amended CDs, ensuring completed within the regulation timeframe

Complete review of Final Trailing documents and request corrections if required. Ensure timely resolution/receipt of the corrections required

Complete Flood Pre-Review to ensure no regulatory violations prior to closing loan

Request corrections, if required, working with Closing agents, Attorneys, Title Companies, County Clerk Recording office and borrowers, if necessary. Ensure timely receipt of corrections/missing documents

Ensure adherence to regulatory and investor guidelines and internal policies

Support ongoing audits for the department

Ensure document images that are required for servicing set-up are transferred to the sub-servicer. Work with sub-servicer on any missing document requests or servicing loan issues that they escalate to HSBC

Raise awareness of any potential risks or trending errors to management and/or appropriate departments

Foster a strong working relationship with internal and external counterparts

Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)

Meet all performance targets including standards in quality and productivity

Abide by first call resolution in alignment with global standards to promote customer satisfaction

Qualification

Post Closing experienceMortgage systems knowledgeAnalytical skillsOrganizational skillsProblem-solving skillsAdministrative skillsProficiency with computersProject management skillsInterpersonal skillsCommunication skills