Axelon Services Corporation · 2 months ago
Patient Accounting Solution Advisor
Arnold, MD
Full-time
Onsite
Senior Level
$160K/yr - $170K/yr
5+ years expAxelon Services Corporation is seeking a Patient Accounting Solution Advisor to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. The role involves providing Oracle Cerner expertise and guidance, conducting knowledge transfer sessions, and assisting with workflow analysis and testing activities.
ConsultingProject ManagementRecruitingStaffing Agency
Responsibilities
Provide Oracle Cerner Patient Accounting solution knowledge and act as a technical advisor to VA solution experts and internal teams
Conduct knowledge transfer sessions and support the onboarding of VA solution experts in their respective areas
Collaborate with Solution Management Administrators (SMAs) to review task orders, deliverables, and ensure timely, accurate completion
Analyze current-state workflows and assist in the design of future-state workflows and process diagrams
Identify potential risks, pain points, and opportunities for optimization within workflows
Support management, escalation, and resolution of trouble tickets and change requests
Assist in reporting requirements, mapping, identification, and development of EHRM testing scripts; support all testing types and events
Assist in reviewing training manuals and job aids for alignment with workflows and configuration changes
Support cutover/go-live planning and provide post-go-live support
Work with Oracle Health and VA teams on build, design, and workflow changes
Provide expertise on functional validation, end-user testing, and integrated third-party EHR solutions
Assist in developing and reviewing design documents, workplans, and other project documentation
Perform feasibility analysis on potential future projects and provide recommendations to management
Collaborate with multiple stakeholders to evaluate, escalate, and resolve tickets using ServiceNow and other tools
Qualification
Required
5+ years of professional experience in healthcare IT, EHR systems, or clinical solutions
Experience managing complex IT initiatives and major enhancements within healthcare/clinical environments
Can contribute as a high-level technical expert in systems integration, healthcare semantics, informatics, and multi-platform environments
Responsible for project completion and able to perform feasibility analysis for potential projects
Bachelor's degree in healthcare IT, Computer Science, Electronics Engineering, Engineering, or a related technical field, or an additional 10 years of relevant experience in lieu of a degree
Preferred
Experience supporting VA programs
Millennium Cerner experience on code levels 2018 or higher
Knowledge of Cerner Model recommendations and Patient Accounting solution configuration
Experience analyzing and developing current/future state workflows
Proven ability to identify root causes, recommend courses of action, and support major incident or response efforts
Experience facilitating stakeholder reviews, evaluating scenarios, and collaborating with Solution Experts for optimization and effective change
Proficiency leveraging ServiceNow for ticket management, reporting, and solution customization
Strong leadership, written and verbal communication, analytical, and organizational skills
Benefits
Generous paid time off (PTO) and federal holidays
401(k) plan, health, dental, and vision insurance, and other standard benefits
Remote-first flexibility with opportunities for long-term career growth
Mission-driven work supporting federal health IT and scheduling solutions
Professional development in EHRM workflows, project management, and solution advisory
Company
Axelon Services Corporation
For more than 40 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tania Obeid
Chief Executive Officer
Cynthia Lah
Chief Operating Officer
Company data provided by crunchbase