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SAIC · 1 day ago

Senior Integrator- Windows Server Engineering

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

$160K/yr - $200K/yr

12+ years exp

SAIC is a technology company that provides systems integration and administration support for the Department of Transportation. The Senior Integrator will be responsible for managing Windows server environments, ensuring system integrity, and providing technical expertise to enhance service delivery and support initiatives.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

U.S. Citizen Only

Responsibilities

Identify opportunities to innovate, extend, and enhance service delivery everywhere possible including through automation and scripting

Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs

Serve as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems

Perform provisioning, patching, and day-to-day management of the installed server environment including vulnerability remediation

Provide technical expertise and hands-on support preventing service degradations and restoring service during outages

Perform Root Cause Analysis and Problem Management for the Windows systems and tools

Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation

Provide support for new enterprise systems and in support of engineering solutions to address existing issues

Qualification

MS Server AdministrationWindows Server Operating SystemsVMware vSphereScripting ExperienceActive DirectoryRoot Cause AnalysisIT Service ManagementFast Tempo ITSM SupportProject Management CertificationsInterpersonal SkillsCollaboration

Required

Must have a minimum of 12 years of experience leading and managing system and server administration services

Experience managing environments of 2000+ servers across multiple field site locations

Experience leading troubleshooting calls spanning across multiple teams and using multi-discipline approach

Must have extensive knowledge of multi-vendor server operating systems

Demonstrated experience in all aspects of enterprise Windows environment operations and engineering

MS Server Administration [expert-level]

Scripting Experience: MS Graph/PowerShell and VBScript [expert-level]

Windows Server Operating Systems (2019 to 2022) [expert-level]

VMware vSphere and Hyper-V Virtualization [expert-level]

Active Directory / Entra [senior-level]

Experience with performing root cause analysis, risk identification, and risk mitigation

Interpersonal skills including the ability to collaborate effectively

Demonstrated experience in a fast tempo ITSM support environment

Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust

Preferred

IT Service Management services delivery to the US Government

Microsoft Certification(s) including: Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, MS365 Certified Administrator Expert

AWS/ Azure Cloud Certifications a plus

VMware Certifications a plus

Google Certification(s)/ experience with Google Workspace deployment and implementation

ServiceNow ITSM platform experience

DISA STIG and CIS Benchmark guidelines for Microsoft Windows servers

Intune access experience with Co-Management across MS Intune and SCCM/MECM

Knowledge of PKI technologies including DigiCert, Sectigo, KeyFactor, and certificate issuance and management solutions

Any additional professional IT or Project Management certifications