YMCA of the USA · 2 hours ago
Chief Operating Officer
Summit, NJ
Full-time
Onsite
Director/Executive
$140K/yr - $165K/yr
8+ years expYMCA of the USA is seeking a Chief Operating Officer to bring executive leadership to advance its mission and scale impact in the community. The COO will drive operational excellence and strategic growth across all YMCA branches, transforming vision into measurable impact while fostering innovation and ensuring community trust.
Career PlanningCommunities
Responsibilities
Translate strategic vision into executable operational plans with clear KPIs, data driven analyses, and accountability measures
Supervise and mentor Executive Directors to create thriving branches
Monitor and analyze monthly financial reports, taking proactive action to ensure fiscal health
Guide organizational decisions on what to stop, start, and continue based on data and community impact
Implement and oversee comprehensive program evaluation systems ensuring alignment with our mission and quality standards
Foster a climate of innovation to offer impactful member-focused programs addressing evolving community needs
Lead staff through planning, development, and implementation of new program initiatives with measurable outcomes that advances our strategic initiatives and maximizes resources
Develop, monitor, and manage operating budgets ensuring revenue targets are met or exceeded
Control expenses while maintaining program quality and staff development investments
Create and track financial performance indicators that drive strategic decision-making
Develop pricing strategies that balance accessibility, competitiveness, and sustainability
Drive operational growth through program expansion, member recruitment, and retention
Pursue strategic collaborations, partnerships, and opportunities that align with our mission
Work with board committees and advisory groups to build volunteer relationships and maximize community engagement
Work collaboratively to execute fundraising strategies in partnership with CEO and Advancement
Protect organizational assets including people, property, finances, and reputation
Ensure comprehensive risk assessment, crisis planning, and accountability systems are in place
Guarantee facility safety, maintenance, and compliance with all applicable standards
Implement and monitor policies and procedures that remove barriers and foster opportunity for all
Coach and assess leadership team effectiveness through goal-setting, performance management, and development planning
Build and sustain a culture of excellence, recognition, safety, and continuous improvement
Communicate performance standards clearly and hold teams accountable to measurable outcomes
Create learning opportunities through coaching and professional development
Provide timely, data-driven reports to CEO, board committees, and Board of Directors
Serve as organizational representative at community events and with key partner organizations
Work effectively with multiple branch advisory committees to increase community and brand awareness
Participate in local, regional, and national YMCA trainings and networking opportunities
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, Human Services, or related field
8+ years of progressive leadership experience in nonprofit operations, with 5+ years in senior management
Demonstrated success managing budgets of $10M+
Proven track record creating inclusive organizational cultures and high performing teams
Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others
Knowledge and experience in all aspects of operations, including staff supervision and development, membership practices, program development and implementation, facility and property management, and sound financial practices
Preferred
Master's degree preferred
YMCA Organizational Leader certification preferred
Experience in the YMCA or similar mission-driven nonprofit highly preferred
Experience overseeing facility planning and maintenance operations (both short-term needs and long-range strategic planning) preferred
Benefits
Subsidized medical, dental, vision, life, and long-term disability insurance
Paid time off for vacation, wellness, and holidays
Free YMCA family membership
Discounts on YMCA programs and services (including childcare)
Ongoing professional training and development
12% employer contribution to the YMCA retirement plan upon eligibility
Company
YMCA of the USA
YMCA of the USA is the national resource office for the nation's YMCAs. Located in Chicago, IL, YMCA of the USA exists to serve YMCAs.
51-200 employees
H1B Sponsorship
YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Suzanne McCormick
President & CEO
Recent News
First Five Years Fund
2025-09-19
2025-03-30
Company data provided by crunchbase