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NetImpact Strategies Inc. · 3 weeks ago

ServiceNow Project Manager

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

NetImpact Strategies Inc. is seeking a talented ServiceNow Project Manager. The Project Manager is responsible for the overall performance of the contract and serves as the primary point of contact with the customer, ensuring that federal client needs are met according to best industry practices and standards.

Information Technology & Services

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Monitor project progress, identify and mitigate risks and provide timely status updates to client and senior management

Develop and maintain roadmap based on client priorities

Conduct release management using Scrum based Agile methodology

Conduct project assessments and post implementation reviews to identify areas of improvement and lessons learned

Support planning efforts across multiple modules based on customer requirements

Coordinate and manage ServiceNow projects from initiation to completion, ensuring adherence to timeline and budgets

Serve as a primary point of contact for all technical aspects of ServiceNow platform

Assist with data calls related to ServiceNow Platform

Provide technical and administrative oversight of contract tasks and activities

Effectively communicate both orally (in common English narration) and in writing (to include technical documentation)

Qualification

ServiceNow platformAgile methodologyServiceNow Administrator CertificationCMDB/ITOMScrum Master CertificationOrganizational skillsCommunication skillsPresentation skills

Required

Strong understanding of ServiceNow platform and capabilities

Experience of at least 4 years leading ServiceNow projects

Strong organizational skills with the ability to prioritize tasks for team and manage multiple efforts simultaneously using Agile methodology

Experience working with clients to determine implementation requirements and execute a plan to meet those requirements in timely and efficient manner

Ability to work well with clients to determine implementation requirements and execute a plan to meet those requirements in a timely and efficient manner

Excellent presentation and communication skills in both written and oral form

Must be US citizen

BS Degree in a related field