Video Monitoring Specialist jobs in United States
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Becklar ยท 1 week ago

Video Monitoring Specialist

Becklar Video Monitoring is dedicated to ensuring safety through state-of-the-art video alarms. The Video Monitoring Specialist will process video alarm signals quickly and accurately while providing detailed support through a ticketing system.

Information TechnologySecurity

Responsibilities

Process video alarm signals quickly, accurately and professionally
Provide a high level of detail through the ticketing process
Learn and use new software to complete multiple tasks

Qualification

Customer service experienceAttention to detailTechnology proficiencyBilingualSecurity experience

Required

1+ year of customer service experience strongly preferred
Strong attention to detail is a must
Must be able to type, write, and speak English
Must be able to use technology efficiently for an extended amount of time

Preferred

1 Year of phone customer service
Minimum of 16-29 hours per week
1 Year of security experience
Bilingual is a plus

Benefits

Fully paid, hands-on training - we'll teach you everything you need to know for the job.
Free mental health assistance for you and your family
Great 401(k) retirement plan with company match
Competitive tuition reimbursement and continued learning opportunities
TONS of growth opportunities
A FUN team, company parties, work-life balance, weekly pay days, and more!

Company

Becklar

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Becklar is an innovative company in the IoT space with call center and IoT platform expertise.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Graham Partners
2024-12-10Private Equity
2020-07-13Acquired

Leadership Team

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Clint Halverson
Chief People & Administrative Officer
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Tyler Tribe
Chief Technology and Product Officer
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Company data provided by crunchbase