Datalab · 1 day ago
Marketing Campaign Analyst
Westminster, CO
Full-time
Onsite
Entry, Mid Level
$75K/yr - $90K/yr
2+ years expDatalab USA is a company providing database marketing services, and they are seeking a Marketing Campaign Analyst. This role serves as the liaison between clients and internal teams, coordinating database marketing programs and ensuring client satisfaction through effective communication and problem-solving skills.
Business IntelligenceFinanceInformation Technology
No H1B
Responsibilities
Act as primary point of contact between clients and DataLab’s programming and analytics teams
Responsible for daily client communication via telephone, email, and online presentation tools
Respond in a timely manner to a wide variety of client inquiries
Coordinate and lead internal and external client team meetings, as well as occasional onsite meetings
Professionally and diplomatically resolve difficult issues regarding client concerns and other matters as necessary
Manage account resources by setting appropriate expectations and delivery timelines
Identify client priorities and maintain the client’s task list
Act as the internal subject matter expert for the client’s business processes, business data, and marketing campaign business rules
Be able to QC, understand, and interpret the client’s marketing campaign results
Define quality checkpoints for final deliverables. Review and QC final reports and work products prior to client delivery
Review business requirements with DataLab’s programming and analytics teams and explain client deliverables as needed. Set prioritization and timelines
Act as primary owner of all written documentation delivered to the client, including project and campaign requirements, direct marketing results reports, and presentations
Support client billing and usage reporting
Qualification
Required
Bachelors degree in Business Analytics, Marketing Analytics, or similar field
2-4 years prior customer service experience in a technology setting
Outstanding communication, client management, follow-through, problem resolution, and interpersonal skills
Flexibility to adjust priorities and manage time wisely in a fast-paced environment
Strong aptitude for technology as well as an understanding/interest in direct marketing practices
Outstanding documentation and organization skills
Excellent problem-solving skills, a highly developed sense of curiosity, and a passion for learning
Ability to communicate in a clear, concise, and understandable manner via email, phone, and in person
Ability to lead requirement discovery sessions with client, understand and document client business process flows, and provide advice and instruction to clients/users
Knowledge of SQL and prior direct marketing experience a plus
Demonstrated ability to work in a team environment
Benefits
Health, Dental, and Vision Plans : Comprehensive coverage to meet your healthcare needs.
Employee Assistance Program (EAP) : Resources and support for personal and professional challenges.
401(k) Retirement Savings Plan : Includes option for Traditional or Roth IRA to help you plan for your future.
Paid Time Off : Enjoy paid vacation and sick leave to maintain work-life balance.
Company Holidays : Nine paid company holidays throughout the year.
Hybrid schedule potential after 6 months of in-office employment.
Company
Datalab
Datalab is an IT firm that develops business information systems for small business groups, enterprises, and retail companies.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-05-04IPO
Company data provided by crunchbase