INFORMATION TECHNOLOGY ASSOCIATE jobs in United States
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Caltrans District 3 ยท 1 day ago

INFORMATION TECHNOLOGY ASSOCIATE

Caltrans District 3 is part of the Department of Transportation, and they are seeking a Web Content Accessibility Support and Development Analyst. The role involves providing maintenance and support for internal and external websites, ensuring compliance with web standards and accessibility requirements, and supporting ongoing platform work during a CMS migration.

Government Administration

Responsibilities

Provide maintenance and support for Caltrans internal and external websites supported by the Web Design and Support Unit
Support two content management system (CMS) stacks, Drupal and Sitecore, and perform day-to-day web operations for both the Caltrans intranet and internet
Publish and maintain web content, troubleshoot content and presentation issues, support routine CMS maintenance tasks, and coordinate with technical teams and business partners to resolve issues and meet publishing timelines
Ensure compliance with Caltrans web standards and accessibility requirements by performing accessibility reviews for web pages and posted documents, documenting findings, and coordinating remediation with content owners and technical staff
Support accessibility conformance aligned to Web Content Accessibility Guidelines (WCAG)
Support ongoing platform work for the Caltrans intranet, including support and maintenance activities during the Drupal intranet migration from Drupal 7 to Drupal 10
Assist with content updates, issue triage, testing support, and post-change validation as part of normal web support operations

Qualification

DrupalSitecoreWCAG 2.1 AAAccessibility testing toolsTroubleshootingEmerging technologiesCustomer service skillsCommunication skillsOrganizational skillsCollaboration

Required

Possession of a valid driver's license is required when operating a state owned or leased vehicle
Resume required
Statement of Qualifications (SOQ) required
Experience providing day-to-day support for websites in a CMS environment (Drupal and/or Sitecore)
Experience reviewing a web page and at least one posted document for accessibility
Experience supporting a website issue or request in a CMS environment (Drupal and/or Sitecore)
Possession of Minimum Qualifications will be verified prior to interview and/or appointment
If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification

Preferred

Experience with Sitecore and Drupal CMS platforms
Knowledge of WCAG 2.1 AA and Section 508 accessibility standards, including but not limited to web and document remediation
Experience with accessibility testing tools (Siteimprove, axe, WAVE)
Strong customer service and communication skills, with ability to explain technical concepts to non-technical staff
Ability to troubleshoot web publishing and formatting issues
Strong organizational skills, with the ability to manage multiple priorities and deadlines
Ability to collaborate with program staff, IT peers, and external partners
Ability to learn and apply emerging technologies, to improve web content management, accessibility compliance, and digital service delivery

Company

Caltrans District 3

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Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.

Funding

Current Stage
Late Stage
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