Abacus Service Corporation · 3 months ago
Salesforce Project Manager
Abacus Service Corporation is seeking a Salesforce Project Manager to lead Salesforce-related initiatives for the San Diego Unified Port District. This role involves overseeing project delivery, ensuring compliance with scope and quality standards, and acting as the primary contact between stakeholders and delivery teams.
Health CareInformation Technology
Responsibilities
Lead overall Salesforce project governance, ensuring adherence to agreed deliverables, scope, and timelines
Manage full project lifecycle including initiation, planning, execution, monitoring, and closure
Translate client requirements into detailed work plans with defined milestones and measurable outcomes
Facilitate daily stand-ups, sprint planning, and retrospective sessions to drive continuous improvement
Coordinate cross-functional teams (development, QA, training, and support) to ensure seamless execution
Maintain transparent communication with project stakeholders, providing weekly status updates, budget tracking, and performance dashboards
Identify and mitigate risks proactively, maintaining a detailed risk register and escalation plan
Oversee compliance with project management standards and client-specific security protocols
Ensure post-implementation reviews are completed and lessons learned are documented for continuous improvement
Qualification
Required
12–15 years of progressive IT project management experience, including 7+ years leading Salesforce programs within enterprise or public-sector environments
Proven track record managing multi-cloud Salesforce deployments (Service Cloud, Experience Cloud, and Platform)
PMP, PMI-ACP, or Certified Scrum Master certification required
Experience managing teams of developers, administrators, and functional consultants across hybrid delivery models
Project planning and execution
Resource management
Budget oversight
Risk and issue mitigation
Stakeholder communication
Agile/Scrum methodologies
Change management
Performance reporting
Vendor coordination
Client relationship management
US Citizen Only
Preferred
Salesforce certifications such as Salesforce Administrator or Salesforce Project Manager (Trailhead) preferred
Demonstrated experience delivering Salesforce modernization, integration, and workflow optimization projects within government or public entities
Familiarity with change management, training delivery, and end-user adoption strategies for large-scale public-sector deployments
Proven ability to manage vendor coordination, data migration, and multi-tenant architecture environments
Strong understanding of Salesforce licensing, DevOps pipeline management, and system lifecycle maintenance