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Spectrum · 1 day ago

Senior Account Sales Representative

Jacksonville, NC

Full-time

Onsite

Mid, Senior Level

1+ years exp

Spectrum provides superior communication and entertainment products for residential and business customers. This role involves selling products and services through door-to-door solicitation and building relationships with customers and property management.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience

Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same

Generates incremental revenue from existing customers by adding new/additional services or upgrades

Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

Attends and actively contributes to sales meetings and training programs

Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

Collect and account for funds and provide receipts according to Company policy and guidelines

Qualification

Cold call sales skillsPersuasionClear communicationTelecommunicationsData networking fundamentalsCustomer service experienceCommunication devicesHigh School Diploma

Required

Ability to read, write, speak and understand English

Knowledge of cold call sales skills, persuasion, and clear communication skills

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Valid driver's license with a satisfactory driving record within Company required standards

High School Diploma or equivalent work experience

Experience in sales or customer service - 1+

Preferred

Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

Knowledge of cable or telecommunications services

Experience with consumer education of products and services

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees