SMS Data Products Group, Inc. · 1 day ago
Receptionist / Administrative Support Specialist
McLean, VA
Full-time
Onsite
Entry Level
1+ years expSMS Data Products Group, Inc. is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions. They are seeking a Receptionist / Administrative Support Specialist to manage office operations, assist visitors, and handle customer inquiries.
GovernmentHardwareInformation TechnologySoftwareTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Greet, track, sign-in, and monitor office visitors
Assist in office management of the McLean, VA headquarters office
Answer in-bound phone calls in courteous and professional manner and forward calls, as necessary
Distribute incoming mail and arrange for pickup/delivery of outgoing mail. Including preparing and packaging swag items for employees, partners, and customers
Distribute customer orders to appropriate personnel
Notify customers of order receipt
Answer customer inquiries regarding order status
Update reports and customers with ETA information
Notify customers of order shipments
Order and maintain office supplies, coffee, etc
Qualification
Required
1-2 years' experience in customer support, data entry, or another related field
High level of accountability, organizational skills, initiative, and attention to detail required
Ability to resolve customer issues and requests quickly and professionally
Good written and verbal communication skills
Must be able to work the shift 8:30am - 5:30pm
Good working knowledge of Microsoft Word, Outlook and Excel experience required
Must be a US Citizen and able to pass a basic background check
Reliable transportation - telework is not permitted in this role
Company
SMS Data Products Group, Inc.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Rosecan
President & CEO
Chuck Luedke
Chief Technology Officer
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