Antalpha · 3 weeks ago
Senior Onboarding Specialist
Texas, United States
Full-time
Onsite
Mid, Senior Level
3+ years expAntalpha is a leading fintech company specializing in providing financing, technology, and risk management solutions to institutions in the digital asset industry. They are seeking a Senior Onboarding Specialist to act as the primary communication bridge between clients and internal teams, supervise team performance, and enhance onboarding workflows to improve efficiency and compliance standards.
BlockchainCryptocurrencyFinTechVenture Capital
Hiring Manager
Ines Sim
Responsibilities
Act as the primary communication bridge between clients and the company's internal teams (compliance, legal, product, and business), ensuring that requirements are accurately communicated, implemented, and completed efficiently within deadlines
Supervise team performance, set priorities, allocate tasks, and provide coaching and training to junior members
Review and enhance onboarding workflows to identify bottlenecks and propose improvements that improve efficiency, compliance standards, and the client experience
Maintain oversight of client data accuracy and documentation standards, ensuring proper record-keeping for regulatory and audit purposes
Support management in preparing reports, operational metrics, and recommendations for further process/system enhancements
Handle complex or escalated onboarding cases, ensuring risks are adequately assessed and mitigated
Qualification
Required
Minimum 3-5 years of experience in account opening, KYC/AML, or financial customer service. Team management experience is a plus
Solid understanding of KYC/AML regulatory requirements and client due diligence practices, preferably with exposure to blockchain, crypto, or fintech industries
Strong leadership, organizational, and stakeholder management skills, with the ability to coach and motivate team members
Excellent communication skills in Mandarin and English (spoken, written, reading, and listening); proficiency in additional languages is a plus
Detail-oriented, responsible, and capable of managing competing priorities in a fast-paced and evolving environment
Proficiency in office software and CRM/client management systems, with strong documentation and reporting abilities
Company
Antalpha
Antalpha is a fintech company that provides a variety of financial services to institutional clients, mainly those active in Bitcoin.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-05-14IPO
Leadership Team
Derar Islim
Group COO | CEO of Americas & EMEA
Andrea Dal Mas
Managing Partner
Recent News
2025-11-24
2025-11-11
Company data provided by crunchbase