The Towbes Group · 1 day ago
Portfolio Administrator-Commercial Properties - Goleta, CA
Goleta, CA
Full-time
Onsite
Mid Level
$31.25/hr - $47.12/hr
3+ years expThe Towbes Group is an award-winning property management firm located in Santa Barbara, California. The Portfolio Administrator will support the Commercial Property Director and property managers, providing customer service and project administration to enhance the department's objectives.
Real Estate
Responsibilities
Initial point of contact for tenant requests, including emails, work orders, and calls
Initial point of contact for all incoming calls to the department, general emails, and visitors
Maintain tenant information and sensitive financial statement filing
Send Welcome packets and initiate contact with new tenants
Maintain/monitor the tenant portal site
Assist tenants with rent/CAM payments. Upload new and existing tenant contact information in Yardi Voyager
Assist property managers with drafting and sending announcements and other forms of verbal and written communication with tenants
Process/code all payables, and charge backs to tenants as required
Process lease commissions payments due to brokers
Utility management and tracking; maintaining monthly reports to gauge accounts, demand and expenses
Administer, track, and manage Commencement Date Memorandums in concert with managers
Obtain and organize all property site plans and general lease exhibits
Collect and file sales reports for retail tenants
Project management support as needed for various department and facilities projects
Prepare property management proposals for third-party management opportunities
Work closely with Commercial Property Director and other Towbes team members to participate in the implementation of new and existing software systems and processes to meet the organization’s various objectives, departmental or companywide
Assist with the preparation of the Quarterly Asset Management Report and annual budget process
Periodic administrative support for in-house Associate Counsel
Other Duties as assigned
Qualification
Required
Bachelor's degree preferred or comparable administrative operational experience
Minimum 3 years in a real estate property management position, commercial property management preferred
Ability to travel between the corporate office and organizations throughout Ventura and Santa Barbara Counties
Ability to travel to industry conferences as needed
Must have a valid driver's license and a dependable vehicle
Intermediate to advanced-level knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
Skilled in collaborating within fast-paced, team-oriented environments
Strong verbal and written communication skills
Strong organizational skills for managing materials and information
Self-motivated with a proactive approach to outreach and follow-up
Committed to maintaining the highest level of confidentiality in all matters
Adept at managing multiple tasks while adapting to shifting priorities within the Commercial Property Management Department
Ability to work independently and prioritize effectively in a challenging environment
Ability to work in a manner consistent with having a high level of integrity, honesty, courage, and loyalty
Strong problem-solving skills
Provide high-quality customer service whether to the internal or external customer
Ability to put people first in all aspects of your position
Ability to effectively comprehend and interpret policies and procedures in the work environment
Ability to collaborate effectively as a team member
Ability to exercise good judgment in making decisions
Ability to work under pressure and complete tasks within prescribed time frames
Ability to disseminate information and guidelines clearly to others and check for understanding
Excellent interpersonal skills to communicate effectively with a wide range of employees and customers
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations
Ability to create and/or write reports, business correspondence, and/or procedural manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Ability to calculate figures and perform basic math functions
Ability to interpret various instructions furnished in written, oral or schedule form
Benefits
Health Insurance: medical, dental, vision, life, and long-term disability
401k and liberal company match
Paid vacation/sick time programs
Local Coastal Housing Partnership benefits
Company
The Towbes Group
TTG provides Real Estate Development, Commercial, Residential, Construction, Property Management & Real Estate Investment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Skinner
Chief Executive Officer
Company data provided by crunchbase