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Cushman & Wakefield | Thalhimer · 2 weeks ago

Floating Community Manager

Glen Allen,VA,US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Thalhimer is excited to offer a unique career opportunity with their Multifamily team as a Floating Community Manager in Richmond, VA. The role involves overseeing daily operations of multifamily properties, enhancing resident experiences, managing leasing and maintenance activities, and leading marketing efforts.

ConsultingReal Estate

Responsibilities

Managing leasing, marketing, and maintenance activities

Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents

Preparing Weekly and Monthly Financial Reporting

Providing a high level of customer service, ensuring all resident needs are met promptly

Leading marketing efforts, including online advertising, print media, and community outreach

Responding to all rental inquiries and tracking prospects with regular reports to the corporate office

Managing both accounts payable and accounts receivable

Ensuring leases are executed in accordance with corporate policy and VRLTA regulations

Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy

Overseeing property expenditures to ensure adherence to the budget

Implementing and managing renewal programs to maintain tenant satisfaction

Organizing and maintaining tenant files, ensuring they are neat and up-to-date

Ensuring clear communication with tenants and maintaining a strong community presence

Regularly inspecting the property and walking the community to maintain its appeal

Planning and hosting resident events to foster a sense of community

Conducting market surveys and making recommendations for rent adjustments or concessions as needed

Qualification

Property management experienceMicrosoft Office proficiencyCustomer service skillsLeadership qualitiesProblem-solving abilitiesMultitasking skillsFlexibleDependableAttention to detailOrganizational skillsTeam-oriented mindset