Inside Sales Consultant jobs in United States
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Apex Energy Solutions ยท 1 day ago

Inside Sales Consultant

positionUS-VA-Richmond
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$25/hr - $25/hr
date2+ years exp

Apex Energy Solutions is a leading provider of custom home improvement solutions, and they are seeking a Client Experience Advisor to enhance customer satisfaction and drive sales. This role involves re-engaging with sales leads, retaining cancelled orders, and ensuring a seamless client experience throughout the project lifecycle.

ConsumerConsumer GoodsMarketingSales
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Growth Opportunities

Responsibilities

Proactively follow up with past sales leads to reintroduce solutions and generate new opportunities
Engage with clients who have cancelled orders to understand concerns, resolve issues, and retain business
Serve as a dedicated point of contact for clients to ensure a seamless, positive experience throughout their project
Collaborate with sales, operations, and installation teams to support client needs and project timelines
Maintain accurate records of client interactions and sales activities in the CRM system
Meet and exceed sales conversion and retention goals while delivering exceptional customer service

Qualification

Sales experienceCustomer successCRM toolsCommunication skillsNegotiation skillsProblem-solving skillsTech-savvyOrganizational skillsSelf-motivatedResults-driven

Required

2+ years of experience in sales, customer success, or account management (home improvement or construction industry experience is a plus)
Strong communication, negotiation, and problem-solving skills
Ability to manage multiple client interactions in a fast-paced environment
Tech-savvy with experience using CRM tools and Microsoft Office Suite
Self-motivated and results-driven, with a passion for creating excellent customer experiences
Ability to work in a hybrid schedule (mix of in-office and remote work)

Benefits

Competitive base salary plus commission
Hybrid work flexibility
Comprehensive benefits package including health, dental, and vision coverage
Paid time off and holidays
Opportunities for growth within a trusted and well-established brand

Company

Apex Energy Solutions

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A pioneering dealer for next-generation windows and eco-friendly building products, Apex Energy Solutions serves homeowners who value and love the place they call home.
dateFounded in 1999
location
Zionsville, Indiana, USA
people-size51-200 employees
web-link
http://apexenergygroup.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2020-11-01Acquired

Leadership Team

B
Bryan Kenney
Director of Operations
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Company data provided by crunchbase