Twilio · 1 day ago
Senior Social Media Manager
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $130K/yr
5+ years expTwilio is a company shaping the future of communications with innovative solutions for businesses and developers. They are seeking a Senior Social Media Manager to lead their social media strategy, create engaging content, and grow their online community.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Lead campaign and content strategy across our major launches, integrated campaigns, brand moments, and tentpole events
Manage our social channels — including LinkedIn, Instagram, Facebook, and X — and help us launch and grow our TikTok presence
Help build and manage Twilio’s influencer and creator program
Own social analytics, reporting, and competitive insights that shape future strategy
Execute our editorial calendar and ensure everything we post shows up with personality and purpose
Create processes that keep our team organized as we grow
Engage and grow our community daily – from developers to decision makers
Create original, engaging social content for Twilio’s top executives that reflects their authentic voices
Use data to prove our bets are paying off — and tell the story behind the numbers
Constantly experiment and test new tactics to reach new audiences
Contribute to Twilio’s mission of building the world’s leading customer engagement platform — by showing what’s possible with it
Qualification
Required
Has 5+ years experience managing brand social
Can express complex thoughts or ideas in 100 characters or less
Thinks outside the box and communicates ideas clearly
Uses data and analytics to create strategy
Proven success driving engagement
Loves building community — and knows how to make people care
Brings energy, curiosity, and a sense of fun to the work
Is organized and good at creating clarity and process while operating in a fast-moving environment
Preferred
Experience with live video, graphic design, AI/LLM tools and social management tools, including (but not limited to): Google Workspace, Canva, Sprout, EveryoneSocial, Adobe
Experience partnering with executives on social content
Has worked on B2B brand social
Experience managing managing client accounts on the agency side, or experience managing a creative agency
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2025-12-29
2025-12-24
2025-12-18
Company data provided by crunchbase