Baylor Scott & White Health ยท 3 days ago
Financial Counselor
Killeen, TX
Full-time
Onsite
Mid Level
3+ years expBaylor Scott & White Health is seeking a Financial Counselor responsible for performing financial clearance functions and assisting patients with billing issues. The role involves verifying insurance eligibility, conducting patient interviews, and providing financial assistance information.
FitnessHealth CareMedicalSports
Responsibilities
Works closely with facility leadership to ensure all patients are financially cleared and screened
Conducts patient interviews to obtain demographic and financial data for registration, insurance verification, pre-certification and billing
Records accurate patient demographic information when reviewing previous accounts and accounts with future dates of service
Follows and acts on several complex system policies (financial assistance, limited plan, point of service, out of network, etc.)
Obtains and screens guarantor financial information for financial assistance and or refers patient to appropriate resource for public assistance programs
Provides estimates of procedures and services, calculates payment requirements, and negotiates pre-service payments according to financial clearance requirements
Establishes payment arrangements for future and previous services
Reviews future schedule to ensure pre-authorization and pre-payments have been collected
Assists with contacting physician office and patient in order to ensure pre-authorization and referral requirements are met prior to the date of service
Reviews and interprets explanation of benefits received from payers in order to assist patients and guarantors with understanding of claims processing or denial of services by payer
Qualification
Required
3 years of healthcare experience or education equivalency required
H.S. Diploma/GED Equivalent
Proven ability to problem-solve, perform critical thinking
Good listening, interpersonal and communication skills
Professional, pleasant and respectful telephone etiquette
Ability to maintain a professional demeanor in a highly stressful and emotional environment
Exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events
Demonstrates exceptional customer service skills
Ability to manage multiple, changing priorities in an effective and organized manner
Excellent data entry, numeric, typing and computer navigational skills
Basic computer skills and Microsoft Office and Excel
Benefits
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Company
Baylor Scott & White Health
Baylor Scott & White Health is a non-profit health care system that research about the outpatient, and emergency treatment services.
10001+ employees
H1B Sponsorship
Baylor Scott & White Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (9)
2023 (6)
2022 (5)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
J
Jennifer Mitzner
Executive Vice President & CFO
Recent News
2025-12-09
Company data provided by crunchbase