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Orkin · 1 week ago

Operations Manager / People Leader

Rockville, MD

Full-time

Onsite

Mid, Senior Level

$70K/yr - $80K/yr

5+ years exp

Orkin is a global residential and business service provider with over 120 years of experience in pest management. They are seeking an Operations Manager / People Leader to lead a high-performing team, drive revenue growth, and ensure compliance with operational standards.

CommercialConsumerResidentialService Industry

Responsibilities

Assume leadership of a branch location after completing an initial 90 days of training

Be willing to travel in the field for branch office visits 25% of the time

Be able to relocate within the division geography for higher roles

Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement

Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results

Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins

Assure compliance with local, state, and federal laws and regulations

Ensure accountability for and compliance with the policies and procedures for all Company vehicles

Recruit, hire, mentor, evaluate and coach

Drive sales initiatives and results

Identify best practices, cost savings and improved customer service initiatives

Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions

Promote positive employee relations including fostering high morale and upholding company operating standards

Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management