Senior Manager, Certification Operations, Data Center Learning jobs in United States
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Amazon Web Services (AWS) ยท 1 day ago

Senior Manager, Certification Operations, Data Center Learning

positionHerndon, VA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$163K/yr - $282K/yr
date10+ years exp

Amazon Web Services (AWS) is a leader in cloud computing, and they are seeking a Senior Manager for Certification Operations. This role involves managing and developing teams to create impactful certification methodologies for AWS Data Center Communities, ensuring high standards of assessment and collaboration across various teams.

ConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Develop and execute strategies and mechanisms to ensure effective development and delivery of creative and innovative certification methodologies that scale across multiple geographies and languages
Work strategically with country and regional leaders to identify flexible, but consistent certification solutions to operational challenges and work toward ensuring only qualified builders access appropriate work requests
Solve business problems with focus on understanding root causes and driving forward-looking opportunities in certification operations
Leverage AI and emerging technologies to optimize certification workflows and enhance team productivity
Drive utilization of assessment and performance data to support data-driven certification outcomes
Design new metrics and enhance existing metrics to support the future state of certification operations
Experiment with and successfully implement new methods and modes of certification that build upon academic and industrial best practices
Integrate certification operations within centralized solutions (e.g. Boost) to enable efficient planning and management of work requests
Coach, mentor, and develop the team, including establishing and overseeing new employee onboarding programs, and providing career development planning and opportunities
Work with leading online training and certification platforms to develop and grow AWS Data Center Operations external certifications
Communicate at all levels, including with Executive Management across Global Data Center Operations
Own Strategy of the Certification Operations, including methodology, assessment, management, adoption, integration and inspection
Prioritize Work in alignment with Strategic Initiatives across DCO, DCEO, and DCMAT job families
Gather and Use Metrics to Drive Decisions on Certification Operations and Investments in Builder Assessment
Manage Team Operations to Schedule and Budget across three main org capabilities: development, delivery, and integration with DC tools
Create Comprehensive Certification Programs across a variety of Assessment Modalities and Work Environments
Establish and monitor adoption and operational excellence metrics for certifications, including coverage and impact on safety, availability, capacity, cost and productivity

Qualification

Program managementCertification methodologiesTeam managementData-driven decision makingAssessment designOperational metricsCommunication skillsMentorshipCustomer focusCollaboration

Required

Bachelor's degree or equivalent in a relevant field such as Instructional Design, Educational Technology, or Organizational Development
5+ years of team management experience, or a PMP certificate and 5+ years of program or project management experience
10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
Experience launching and building brand recognition of public certification programs

Preferred

Experience creating and implementing large-scale programs
Expertise with industry-standard certification practices, assessment methodologies, and credentialing systems
Familiarity and/or experience and with evidence-based assessment and certification research methodologies along with program management tools, learning management systems, certification management platforms, assessment authoring tools, and integration with operational systems
A strong focus on internal customers' needs and satisfaction, with an emphasis in demonstrating return on investment in certification
Experience building measures and metrics, and developing reporting solutions

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
dateFounded in 2002
location
Seattle, Washington, USA
people-size10001+ employees
web-link
http://aws.amazon.com

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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