Crescent Crown Distributing, LLC · 1 day ago
Inside Sales/Customer Service Sales Rep (New Orleans)
New Orleans, LA
Full-time
Onsite
New Grad, Entry Level
0+ years expCrescent Crown Distributing LLC is a company focused on customer service and sales. They are seeking an Inside Sales/Customer Service Sales Representative responsible for providing customer support, servicing existing accounts via telephone, and maintaining product freshness according to quality standards.
Craft BeerFood and BeverageWine And Spirits
Responsibilities
Answer phone in a timely manner and enter information into database
Respond to customer requests and take appropriate action as needed
Responsible for calling on assigned accounts on scheduled call days and notifying supervisor of any off day deliveries
Notify supervisor of account changes as they pertain to call day, delivery day and hours of operation
Update supervisor on competitive information in designated territory
Responsible for executing priorities and objectives and other goals
Responsible for ensuring product freshness in assigned territory according to CCD quality standards
Responsible for maintaining a professional image at all times
Maintain knowledge of products, company policies, pricing structures and methods of delivery in order to provide technically accurate solutions to inquiries
Maintain a safe working environment in designated territory
Must have ability to show up on time and ready to work scheduled shifts
Qualification
Required
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
Ability to apply concepts of basic algebra
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Knowledge of Word Processing software
Knowledge of Spreadsheet software
Knowledge of Inventory software
Knowledge of Order processing systems
Must have ability to show up on time and ready to work scheduled shifts
Demonstrates problem-solving skills
Pursues training and development opportunities
Manages difficult or emotional customer situations
Responds promptly to customer needs
Meets commitments
Remains open to others' ideas and tries new things
Speaks clearly and persuasively in positive or negative situations
Listens and gets clarification
Demonstrates group presentation skills
Participates in meetings
Gives and welcomes feedback
Contributes to building a positive team spirit
Puts success of team above own interests
Supports everyone's efforts to succeed
Recognizes accomplishments of other team members
Writes clearly and informatively
Edits work for spelling and grammar
Presents numerical data effectively
Able to read and interpret written information
Understands business implications of decisions
Demonstrates knowledge of market and competition
Follows policies and procedures
Supports organization's goals and values
Adapts to changes in the work environment
Is consistently at work and on time
Follows instructions, responds to management direction
Takes responsibility for own actions
Takes independent actions and calculated risks
Looks for and takes advantage of opportunities
Meets challenges with resourcefulness
Measures self against standard of excellence
Prioritizes and plans work activities
Develops realistic action plans
Treats others with respect and consideration regardless of their status or position
Demonstrates accuracy and thoroughness
Strives to increase productivity
Observes all safety and security procedures
Benefits
Employee Referral Bonus Program
Benefits
401K
Access to company events
Advancement opportunities
Company
Crescent Crown Distributing, LLC
Crescent Crown sells and delivers more than 30 million cases annually throughout its distribution territories in Arizona and Louisiana.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-12-19
2022-04-22
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