Toska Spa & Facial Bar · 1 day ago
Spa Concierge (Charlotte, NC)
Toska Spa & Facial Bar is Charlotte's premier luxury skincare destination, seeking a Spa Concierge to join their elite team. The role involves being the first point of contact for clients, ensuring a seamless, five-star experience while managing appointments and providing informed recommendations on spa treatments.
Retail
Responsibilities
Welcome with Excellence – Greet clients warmly and professionally, creating a lasting first impression
Coordinate Seamless Experiences – Manage appointments, respond to inquiries, and handle scheduling with precision
Guide and Educate – Provide informed recommendations on spa treatments and exclusive product lines
Maintain Flow and Function – Ensure smooth check-ins and check-outs, anticipating client needs
Uphold Impeccable Standards – Keep the spa environment clean, polished, and aligned with brand standards
Drive Retail Success – Support skincare sales by sharing knowledge of our premium brands and enhancing at-home regimens
Qualification
Required
A polished, professional, and service-oriented demeanor
Excellent communication, multitasking, and organizational skills
Passion for skincare, beauty, and wellness
Preferred
Minimum 1 year of spa experience preferred
Minimum 2 years in luxury retail or hospitality strongly preferred
Knowledge of luxury skincare brands and services is a plus
Benefits
Generous Employee Discounts
A luxurious, supportive work environment committed to your growth
Company
Toska Spa & Facial Bar
Toska Spa is a luxury skincare destination dedicated to delivering exceptional, results-driven facial treatments through a deeply personalized approach.
Funding
Current Stage
Early StageCompany data provided by crunchbase