Amazon Web Services (AWS) · 2 days ago
Data Center Operations (DCO)
Boardman, OR
Full-time
Onsite
Entry Level
$51K/yr - $113K/yr
2+ years expAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. The Data Center Operations Technician will be responsible for the on-site management of hardware lifecycle and maintenance of data center infrastructure, including server installations and troubleshooting network issues.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure
Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability
You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure
You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals
You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment
More experienced technicians may assist in training less experienced members of the team
You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.)
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc
You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure
Show a strong aptitude for troubleshooting and problem solving
You will be involved with site management and maintain tidiness in operation areas
Your role involves covering 24x7 shift rotation
Qualification
Required
2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Preferred
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Benefits
Medical
Financial
Other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-08
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2026-01-08
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