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Champion Windows & Home Exteriors · 1 day ago

Inside Sales Consultant

Greater Phoenix Area

Full-time

Hybrid

Entry, Mid Level

$25/hr - $25/hr

2+ years exp

Champion Windows & Home Exteriors is a leading provider of custom sunrooms and home improvement solutions. They are seeking a Client Experience Advisor to drive sales and ensure customer satisfaction throughout the project lifecycle, focusing on re-engaging sales leads and retaining cancelled orders.

ConstructionConsultingHome ImprovementHome RenovationInterior Design

Responsibilities

Proactively follow up with past sales leads to reintroduce solutions and generate new opportunities

Engage with clients who have cancelled orders to understand concerns, resolve issues, and retain business

Serve as a dedicated point of contact for clients to ensure a seamless, positive experience throughout their project

Collaborate with sales, operations, and installation teams to support client needs and project timelines

Maintain accurate records of client interactions and sales activities in the CRM system

Meet and exceed sales conversion and retention goals while delivering exceptional customer service

Qualification

Sales experienceCustomer successCRM toolsCommunication skillsNegotiation skillsProblem-solving skillsTech-savvyOrganizational skillsSelf-motivatedResults-driven

Required

2+ years of experience in sales, customer success, or account management (home improvement or construction industry experience is a plus)

Strong communication, negotiation, and problem-solving skills

Ability to manage multiple client interactions in a fast-paced environment

Tech-savvy with experience using CRM tools and Microsoft Office Suite

Self-motivated and results-driven, with a passion for creating excellent customer experiences

Ability to work in a hybrid schedule (mix of in-office and remote work)

Benefits

Competitive base salary plus commission

Hybrid work flexibility

Comprehensive benefits package including health, dental, and vision coverage

Paid time off and holidays

Opportunities for growth within a trusted and well-established brand

Company

Champion Windows & Home Exteriors

Glassdoor2.5

With over six decades of experience and expertise, Champion Windows and Home Exteriors, a Great Day Improvements brand, is one of the nation’s leading home improvement companies.

Founded in 1953

Cincinnati, Ohio, USA

1001-5000 employees