PayPal · 7 hours ago
Manager, Internal Controls
San Jose, CA
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $173K/yr
5+ years expPayPal has been revolutionizing commerce globally for more than 25 years, empowering consumers and businesses in approximately 200 markets. This role leads product change reviews and risk assessments within the Checkout domain to strengthen governance and control effectiveness, managing the risk and control inventory and delivering insights to enhance process efficiency and compliance.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Identify issues and recommend best practices for internal control processes
Lead functional projects and programs to enhance internal control effectiveness
Partner with teams to analyze business trends and their impact on internal controls
Develop and implement strategies for process improvements within the internal controls function
Ensure compliance with laws and regulations through effective internal control measures
Manage the end-to-end Product Change Review process, ensuring all launches undergo robust risk evaluation and control validation
Conduct quarterly Quality Assurance (QA) testing to assess adherence to process standards and control design effectiveness
Prepare detailed QA reports highlighting key findings, emerging trends, and recommendations for process improvement
Present QA outcomes and recommendations to senior management, influencing strategic enhancements to the risk framework
Lead and refresh risk assessments, covering risk identification, documentation, and control evaluation
Build and maintain a comprehensive Risk and Control Inventory for all Checkout sub-products, ensuring accurate mapping of processes, risks, and controls
Develop process-level risk heat maps to visualize and prioritize areas of risk exposure, driving data-informed decision-making
Develop a strong understanding of Checkout products, user flows, and operational dependencies
Partner with Product Managers and key stakeholders to evaluate risk implications of new features, launches, and policy changes
Embed risk and control considerations early in the product development lifecycle to ensure sustainable, compliant growth
Support Internal and External Audit engagements, Second Line of Defense (2LOD) reviews, and Regulatory Examinations
Ensure documentation and evidence are maintained to support risk assurance and control testing activities
Deliver management reports, dashboards, and presentations summarizing risk exposure, QA results, and key trends
Communicate complex risk information effectively to leadership through clear, data-driven, and visually compelling PowerPoint materials
Provide timely updates and recommendations to senior management on the risk posture and control environment
Lead cross-functional workstreams focused on risk mitigation, control enhancement, and audit readiness
Collaborate with global partners to share best practices and strengthen the overall risk culture across the Checkout domain
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Bachelor's degree in Finance, Risk Management, Business, or a related field (Master's preferred)
5-10 years of relevant experience in Risk Management, Internal Controls, or Compliance, preferably within FinTech, Payments, or Financial Services
Strong understanding of risk assessment methodologies, control frameworks, and governance processes
Proven experience conducting QA and control testing, preparing detailed analytical reports, and providing actionable recommendations
Excellent presentation and PowerPoint skills, with the ability to communicate risk insights effectively to senior stakeholders
Exceptional verbal and written communication skills, with the ability to collaborate cross-functionally and drive productive discussions with internal and external partners
Strong analytical and problem-solving skills, with the ability to use data and tools (e.g., Excel, internal platforms) to quantify impacts and support decision-making
Highly organized and detail-oriented, able to manage multiple priorities, meet deadlines, and maintain clear, accurate documentation
Strategic and critical thinker who applies sound judgment, validates assumptions with data, and balances risk exposure with business objectives
Proactive, adaptable, and collaborative, with a passion for identifying, analyzing, and solving complex problems
Preferred
Experience with Jira, ServiceNow, Archer, or similar risk management tools preferred
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-25
2026-01-24
PYMNTS.com
2026-01-24
Company data provided by crunchbase