Customer Service Operator jobs in United States
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Taylor Logistics Inc. ยท 6 days ago

Customer Service Operator

Taylor Logistics Inc. is a logistics company seeking a Customer Service Operator (CSO). The role involves processing orders, managing paperwork, and ensuring compliance with quality standards.

LogisticsTransportation

Responsibilities

Processes day to day order entry from multiple customers
Process the inbound/outbound paperwork
Verify all billing charges per assigned accounts
Assist Warehouse Associates with inventory compliance during the order fulfillment
Maintain direct contact with Depositor/Bailor Suppliers
Knowledge of CAPA System and manages Customer Complaints & Quality
Report Food Safety and Quality issues problems to the appropriate person when identified

Qualification

Order entryBilling verificationInventory complianceCustomer complaints managementCommunication skills

Required

Processes day to day order entry from multiple customers
Process the inbound/outbound paperwork
Verify all billing charges per assigned accounts
Assist Warehouse Associates with inventory compliance during the order fulfillment
Maintain direct contact with Depositor/Bailor Suppliers
Knowledge of CAPA System and manages Customer Complaints & Quality
Report Food Safety and Quality issues problems to the appropriate person when identified

Company

Taylor Logistics Inc.

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Taylor is a seventh-generation, family and women-owned full service one stop supply chain stop built to deliver results.