Community Savings ยท 1 day ago
Part Time Bank Teller
Community Savings is a financial institution focused on providing exceptional customer service. As a Bank Branch Teller, you will assist customers with their banking needs, perform financial transactions, and ensure a positive experience at the branch.
BankingFinancial Services
Responsibilities
Greet customers warmly, address their inquiries and provide information about banking products and services. Ensure a positive and professional customer experience at all times
Perform a variety of financial transactions, including deposits, withdrawals, transfers, and check cashing. Accurately handle and balance cash drawers
Assist customers with account-related issues, including account openings, closings, and updates. Provide information about account balances, statements, and transactions
Adhere to all banking policies, procedures, and regulatory requirements to ensure the security and confidentiality of customer information. Report any suspicious activity or security concerns to the Branch Manager
Address and resolve customer complaints or issues promptly and professionally. Escalate complex issues to the Branch Manager when necessary
Promote and cross-sell bank products and services that meet customer needs, such as savings accounts, loans, and credit cards
Maintain accurate records of transactions and customer interactions. Ensure proper documentation and filing in accordance with bank policies
Work closely with other tellers and branch staff to achieve branch goals and support overall team performance
Qualification
Required
High school diploma or equivalent required
Strong interpersonal and communication skills
Proficient in basic mathematics and handling cash
Attention to detail and accuracy in processing transactions
Ability to work in a fast-paced environment while maintaining professionalism
Preferred
Previous experience in banking, retail, or customer service roles preferred
Familiarity with banking software and systems is a plus