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Thunder · 11 hours ago

Salesforce Business Analyst - Marketing Cloud

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Thunder is seeking a Business Analyst (BA) to play a vital role in the delivery of complex Federal Salesforce Public Sector solutions, with a focus on Marketing Cloud. The role involves collaborating with the Federal Solution Architect, eliciting requirements, defining user stories, and performing hands-on configuration to meet Federal security and compliance standards.

Business IntelligenceConsultingManagement Consulting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Collaborate with the Solution Architect to align technical designs with business strategies, ensuring all documentation complies with Federal standards

Support running discovery workshops with cleared Federal stakeholders to elicit mission-critical requirements and translating them into functional specifications and user stories

Develop detailed business process diagrams and call flow designs to support the design of scalable Federal solutions

Support the configuration of Salesforce Marketing Cloud environments to meet documented user stories

Support client User Acceptance Testing (UAT) and collaborate with developers and QA resources to verify that solutions meet rigorous Federal requirements

Coordinate with all Delivery resources to assign work and ensure high-quality deliverables

Stay updated on Salesforce trends like Agentforce and AI capabilities to provide innovative solutions within secure Government Cloud Plus environments

Qualification

Salesforce Marketing CloudSalesforce Certified AdministratorSalesforce Business AnalystSalesforce consulting experienceAgile methodologyStakeholder managementBusiness process modelingConfigurationCustomizationSalesforce ecosystem knowledgeUser Acceptance TestingAgentforce knowledgeSalesforce AI capabilities

Required

4-6+ years of Salesforce consulting experience, with a proven track record in large-scale Federal environments

Extensive hands-on experience with Salesforce Marketing Cloud and Government Cloud Plus

Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling

Proven working knowledge of, or willingness to learn, Agentforce and Salesforce AI capabilities

Exceptional stakeholder management skills and the ability to establish credibility with Federal decision-makers

Practical expertise in Agile methodology, including managing scrum calls and prioritizing backlogs for complex programs

US Citizenship Required, with ability and willingness to obtain security clearance(s)

Salesforce Certified Administrator and Business Analyst

Preferred

Marketing Cloud Consultant, Service Cloud Consultant, and Salesforce AI Specialist

Benefits

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.

Ownership & Impact – Stock options in a fast-moving, high-growth company.

Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.

People-First Flexibility – We’re always listening, evolving, and adapting.