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Ayers Basement Systems · 1 day ago

Residential Sales and Service Technician

Detroit Metro

Full-time

Onsite

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

Ayers Basement Systems is a rapidly growing residential construction company specializing in waterproofing basements and improving the structural integrity of homes. As a Residential Sales and Service Technician, you will service existing customers, ensure systems are maintained, and recommend additional products and services to enhance their homes.

Renewable EnergySolar

Responsibilities

Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on an existing systems or follow-up on warranty issues

Build rapport with the customer

Examine work previously completed by Ayers and determine if there is a potential problem to be remedied

Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home

Timely completion of all paperwork/data entry and follow-up communication required for the appointment

Follow through with customers until all issues are resolved

Provide customers with a remarkable experience

Meet or exceed monthly Sales Goals

Be an ambassador for the company’s culture and purpose

Regular, reliable on-site attendance