Setpoint Systems Corporation · 5 days ago
Service Technician - Colorado Springs
Setpoint Systems Corporation is a leader in building automation, currently expanding its team of technical experts. As a Service Technician, you will manage HVAC networks and temperature control systems for commercial and industrial clients, providing diagnostics and maintaining customer relationships.
CRMInformation Technology
Responsibilities
Expert Diagnostics: Rapidly diagnose and repair HVAC control systems through high-priority spot service calls
Precision Maintenance: Execute Technical Support Agreements (TSAs) to the rigorous "Setpoint Standard," ensuring peak system performance
Emergency Response: Participate in periodic 24/7 on-call rotations to provide critical support when our clients need us most
Relationship Architecture: Actively develop and maintain long-term customer partnerships built on trust and technical excellence
Growth Identification: Proactively identify opportunities for system upgrades and new Technical Support Agreements to enhance customer facilities
Project Planning: Assist with device requisitions, manpower scheduling, and maintaining meticulous project documentation
Territory Coverage: Occasional out-of-state travel to bring Setpoint expertise to our diverse client sites
Qualification
Required
5+ years of HVAC experience/training OR an Associate's degree from a technical college
Strong understanding of DDC (Direct Digital Control) systems, electrical circuits, and mechanical HVAC operations
Excellent interpersonal skills and the ability to explain complex technical issues to non-technical customers
Preferred
Experience with Delta Controls, systems integration, or Building Automation Systems (BAS) is highly preferred
Benefits
Health
Dental
Vision
401(k) with a company match