California State Controller's Office · 1 day ago
ANALYST II
Sacramento, CA
Full-time
Hybrid
Mid Level
$6,031/mo - $7,547/moThe California State Controller's Office is seeking an Analyst II to join their Unclaimed Property Division, which focuses on reuniting Californians with lost assets. The role involves performing complex analytical duties, leading projects, and providing consultative services related to the Unclaimed Property Program.
EnergyRenewable Energy
Responsibilities
Analyze and evaluate independently the most complex claims referred by Analyst I's and Management
Perform detailed research as needed to evaluate and interpret complex documents including, but not limited to, Wills, Trusts, Tables of Heirship, Final Decrees of Distribution, and Letters of Administration/Testamentary submitted by executors trustees, attorneys, heir finders, and/or the heirs of deceased owners submitted with the claim package as evidence in proving entitlement to unclaimed property
Ensure appropriate distribution of property can be made to claimants and approve or deny claims for payment following all applicable laws and rules governing the program and utilization of policies, procedures, and processes related to the detection and prevention of fraudulent claims payment as well as the applicable probate code. Act as a subject matter expert
Analyze and interpret complex documents such as Articles of Incorporation/Dissolution, Merger Agreements, Partnership Agreements, Bankruptcy Filings, Letters of Authorization, Indemnification Letters, and Declarations of Loss which require an understanding and knowledge of Corporate Actions such as Mergers, Bankruptcies, Dissolutions, Forfeitures, Suspensions, Sale/Purchases, and Subsidiary Relationships to determine entitlement to unclaimed property
Review claims identified as needing additional information and/or evidence, provide feedback, communicate deficiencies, make recommendations, and provide training to staff on an as-needed basis in a lead capacity
Research and develop unclaimed property processing procedures, and identify potential updates and make recommendations to management. Assist in the development and continuous improvement of curriculum and materials used to train staff on the evaluation of complex claims
Act as a liaison to the Claims Support Unit (CSU) in the research and training of new or revised claim processing policies and procedures related to the detection and prevention of fraudulent claims
Provide sensitive and detailed program information to departmental officials, employees, and claimants regarding the Unclaimed Property Program, procedures, and policies
Provide guidance to the public, Corporate Executives, Public Administrators, and Investigators to resolve difficult problems. Manage associated timeframes for contacts and responses in accordance with established policies and procedures
Work on the most complex and/or sensitive projects that have a direct impact on the efficiency and/or effectiveness of the Bureau. Function as a program expert for the Bureau, working closely with management and staff from other units, in matters relating to claims submitted to the Bureau
Represent the Bureau while on teams and in work groups, that have divisional, departmental, and/or statewide impact on the Unclaimed Property Program
Resolve claimant issues elevated by unit staff. Resolve issues involving Duplicate Payments, Redeposits, Replacement Payments, and resolve corrections identified during the Quality Assurance Review (QAR) process. Provide inventory, time, and production data to management as requested
Process other property and claim types as needed. Assist claimants with their claims at the public counter
Qualification
Required
Candidates must perform the following functions with or without reasonable accommodations
Analyze and evaluate independently the most complex claims referred by Analyst I's and Management
Perform detailed research as needed to evaluate and interpret complex documents including, but not limited to, Wills, Trusts, Tables of Heirship, Final Decrees of Distribution, and Letters of Administration/Testamentary submitted by executors trustees, attorneys, heir finders, and/or the heirs of deceased owners submitted with the claim package as evidence in proving entitlement to unclaimed property
Ensure appropriate distribution of property can be made to claimants and approve or deny claims for payment following all applicable laws and rules governing the program and utilization of policies, procedures, and processes related to the detection and prevention of fraudulent claims payment as well as the applicable probate code. Act as a subject matter expert
Analyze and interpret complex documents such as Articles of Incorporation/Dissolution, Merger Agreements, Partnership Agreements, Bankruptcy Filings, Letters of Authorization, Indemnification Letters, and Declarations of Loss which require an understanding and knowledge of Corporate Actions such as Mergers, Bankruptcies, Dissolutions, Forfeitures, Suspensions, Sale/Purchases, and Subsidiary Relationships to determine entitlement to unclaimed property
Review claims identified as needing additional information and/or evidence, provide feedback, communicate deficiencies, make recommendations, and provide training to staff on an as-needed basis in a lead capacity
Research and develop unclaimed property processing procedures, and identify potential updates and make recommendations to management. Assist in the development and continuous improvement of curriculum and materials used to train staff on the evaluation of complex claims
Act as a liaison to the Claims Support Unit (CSU) in the research and training of new or revised claim processing policies and procedures related to the detection and prevention of fraudulent claims
Provide sensitive and detailed program information to departmental officials, employees, and claimants regarding the Unclaimed Property Program, procedures, and policies
Provide guidance to the public, Corporate Executives, Public Administrators, and Investigators to resolve difficult problems. Manage associated timeframes for contacts and responses in accordance with established policies and procedures
Work on the most complex and/or sensitive projects that have a direct impact on the efficiency and/or effectiveness of the Bureau. Function as a program expert for the Bureau, working closely with management and staff from other units, in matters relating to claims submitted to the Bureau
Represent the Bureau while on teams and in work groups, that have divisional, departmental, and/or statewide impact on the Unclaimed Property Program
Resolve claimant issues elevated by unit staff. Resolve issues involving Duplicate Payments, Redeposits, Replacement Payments, and resolve corrections identified during the Quality Assurance Review (QAR) process. Provide inventory, time, and production data to management as requested
Process other property and claim types as needed. Assist claimants with their claims at the public counter
Preferred
Resume is optional. It may be included, but is not required
Company
California State Controller's Office
As the chief fiscal officer of California, the fourth largest economy in the world, the Controller is responsible for accountability and disbursement of the state’s financial resources.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase