Gates Corporation · 3 days ago
Customer Quality Engineer
KR - GUKC
Full-time
Onsite
Senior Level
7+ years expGates Corporation is a leading company in the automotive sector, seeking a Customer Quality Engineer to enhance their quality management systems. The role involves supporting customer approval processes, conducting audits, and managing quality data and reporting.
Industrial Automation
Responsibilities
Maintain & improve the Quality Management System (QMS) in alignment with IATF16949
Conduct internal process & product audits; follow up on corrective & preventive actions (CAPA)
Support the implementation of HSE policies & ISO 14001 / OHSAS 18001 requirements within quality processes
Prepare & maintain quality documentation, inspection records & audit reports
Support customer approval processes including ISIR & PPAP for 4M changes & new projects
Handle customer complaints & manage systems such as Hyundai Q-VOC, SCAS, GM PRR, RSM PQR & similar platforms
Assist in customer system audits & process audits; prepare data, documentation & visit support
Monitor & follow up customer site quality issues, ensuring timely closure
Provide inputs for customer claim reviews & warranty-related matters
Participate in new product or process feasibility reviews
Prepare PPAP documentation, GP12 requirements, control plans & quality checklists
Support capability studies & process readiness assessments for new launches or changes
Conduct supplier audits & quality checks for local & imported parts
Review inspection results & support periodic process audits for supplied components
Track supplier quality issues, drive closure of nonconformities & monitor improvement actions
Analyze quality data including PPM, COPQ, field claims & defect trends
Prepare regular quality reports for customers such as Hyundai, Kia, GMK, RSM, Hyundai Wia, Hyundai Glovis & Mobis
Support monthly quality meetings with GIK by preparing data packs, insights & follow-up actions
Support IATF16949 external audits & internal audit programs
Prepare documentation, evidence & follow-up actions to ensure audit compliance
Perform other quality-related duties as assigned
Qualification
Required
Bachelor's degree in Engineering or related technical field
Approx. 7–10 years of manufacturing quality or automotive quality experience
Experience with PPAP, ISIR, GP12, control plans, capability studies
Strong knowledge of IATF16949 and automotive customer-specific requirements
Skilled in root-cause analysis, problem solving (8D, 5Why, Ishikawa), and process analysis
Ability to interpret drawings, specifications, and technical data
Strong attention to detail and ability to work independently with minimal supervision
Effective communication skills with manufacturing, engineering, suppliers, and customers
Preferred
Qualified internal auditor for IATF16949 preferred
Proficient in MS Word, Excel, Outlook, and PowerPoint
Company
Gates Corporation
We are a leading manufacturer of application-specific fluid power and power transmission solutions.
10001+ employees
H1B Sponsorship
Gates Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (13)
2023 (7)
2022 (5)
2021 (15)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Brooks Mallard
Executive Vice President, CFO
Heather Celeste
Regional CFO, Americas
Recent News
2024-05-01
2024-04-14
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