TOSS C3 ยท 1 day ago
Network Engineer
Southborough, MA
Full-time
Onsite
Mid LevelTOSS C3 is an award-winning company seeking a Network Engineer to enhance skills in technical support and project management. The role involves supporting installation and optimization of IT systems, troubleshooting complex issues, and assisting in project execution and planning.
Cloud ComputingCloud SecurityComplianceCyber SecurityData StorageInformation TechnologyPrivate CloudSecurityVirtualization
Responsibilities
Support the installation, optimization, integration, troubleshooting and upgrades of all IT systems or components
Assist with the planning, execution, monitoring and control of all engineering project related tasks and activities
Provide technical support, troubleshooting and complex problem resolution on escalated issues while monitoring and maintaining environment stability
Assist with storage allocation and support
Document software and system configuration
Qualification
Required
Design and setup a TCP/IP network including DNS, DHCP, and WINS
Design, implementation and configuration of a multi-office Microsoft Active Directory
Physically built and configured IBM/Dell/HP server equipment
Design, setup, and implementation of a highly available virtual environment using VMware
Design, setup, and implementation of a storage area network (NetApp, EMC or EqualLogic) on fibre channel or iSCSI
Design, setup, and implementation of a multi-site Microsoft Exchange 2007/2010 email environment
Configuration and troubleshooting of Cisco switches, routers, and firewalls
Be available for telephone or email support during the hours of Monday-Friday from 7:45AM-5PM
Open, continuously update, and close help desk tickets and pro-actively manage engineer's tickets to timely resolution
Document and log client communications for purposes of accurate billing and documentation
Must be able to work closely and take direction from Management and Senior Engineers to resolve any issues
Must be able to work early mornings, late evenings or weekends as required or at least be available to
Exceptional people skills required
Strong organizational skills
Previous experience opening support tickets
General break/fix technical skills
Skills in all versions of Windows, Spam, Malware, Viruses, etc
Troubleshoot client issues / prioritize issues
OS Platforms: Windows XP, Windows 7, Windows 10 and Windows Server, (e.g. Windows 2003 Server, Windows 2008 and 2012 a plus)
A + certified or equivalent experience
MCSE certification a plus
Knowledge of Windows Server / Active Directory a plus
Knowledge of remote access / WebEx
Ability to rid Malware / Virus using industry standard utilities
Ability to troubleshoot basic PC networking issues (i.e. does PC have IP address, is email flowing, etc.)
Ability to troubleshoot issue with common office productivity applications such as MS Office (versions 2010-2016)
Knowledge of various PDA (iPhone, Android, iPad, etc.)
Four-year degree in Computer Science, Systems Engineering or related field or the equivalent in experience
Preferred
Experience with the following technology preferred
Design and installation of VDI environments
Design and installation of legal application software
Design, setup, and implementation of a multi-site Document Management System (Autonomy or Worldox Products)
Install equipment into server racks including cable management
Programming/scripting experience
Knowledge, experience with Microsoft Active Directory / Exchange
Knowledge, experience with N-Central, Kaseya, or other RMM tool(s)
Knowledge, experience with ConnectWise
Knowledge, experience with whole disk encryption
Knowledge, experience with Citrix / VDI
Knowledge, experience with VPN
Knowledge, experience with Firewall (Cisco, WatchGuard, SonicWALL, etc.)
Knowledge, experience with mail flow / DNS records / spam blacklists
Company
TOSS C3
TOSS C3 is a Cloud computing solutions and IT service company located in Southborough.
Founded in 1987
11-50 employees
Funding
Current Stage
Early StageLeadership Team
GREG HANNA
Founder & CEO
Mike Ciulla
Chief Operating Officer
Company data provided by crunchbase