Virtual Connect Solutions ยท 1 day ago
QA Lead/Manager
United States
Contract
Remote
Senior Level, Lead/Staff
$60/hr - $70/hr
10+ years expVirtual Connect Solutions is seeking a QA Lead/Manager to own and champion the overall QA strategy for their program. The role involves ensuring consistent and comprehensive QA activities, coaching teams, and managing automated testing strategies across multiple workstreams.
Outsourcing/Offshoring
Responsibilities
Own and champion the overall QA strategy for the program, including manual and automated testing approaches
Ensure QA activities across all workstreams are consistent, comprehensive, and aligned to program objectives
Act as the central point of accountability for program-level quality outcomes
Coach and guide workstream leads, QA analysts, and QA engineers to improve test coverage, automation effectiveness, and overall quality
Define and maintain the program-level QA strategy, test approach, and quality standards, including automation guidance
Establish QA governance, entry/exit criteria, and quality gates across test phases
Develop and manage QA plans, schedules, and dependencies across workstreams
Drive adoption of standardized QA templates, frameworks, and best practices
Define the overall automated testing strategy, including regression, smoke, and integration testing
Align automation frameworks, tooling, and execution standards across workstreams
Oversee automation coverage, execution results, and maintenance approach
Ensure automated tests are integrated into CI/CD or scheduled execution where applicable
Plan and lead End-to-End (E2E) Testing, User Acceptance Testing (UAT), automated regression testing, performance testing, and operational readiness activities
Coordinate with workstream leads on scope, data, environments, automation coverage, and resources
Ensure test scenarios reflect real-world business processes and integrations
Define and manage the defect reporting, triage, and resolution process
Ensure consistent defect logging, prioritization, and lifecycle management
Track and report QA KPIs including defect trends, automation coverage, execution results, and quality risks
Drive effective use of JIRA, Zephyr, Excel, and related QA tools
Standardize dashboards and reporting for program-wide visibility
Communicate QA status, risks, and recommendations to leadership and stakeholders
Qualification
Required
10+ years of experience in Quality Assurance, Test Management, or QA leadership roles
Proven experience leading QA at a program or portfolio level across multiple workstreams
Strong experience with automated testing strategies and frameworks
Hands-on experience planning and executing E2E testing and UAT
Proficiency with JIRA, Zephyr, Excel, and similar tools
Excellent communication and stakeholder management skills
Preferred
Experience supporting large enterprise transformation or ERP programs
Experience working in complex, multi-system integration environments
Familiarity with CI/CD pipelines and test automation integration
ISTQB, CSTE, or similar QA certification
Company
Virtual Connect Solutions
At Virtual Connect, we specialize in providing top-notch virtual assistant support to professionals and businesses looking to delegate administrative tasks and focus on high-impact activities.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase