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Suncoast Credit Union · 1 day ago

Community and Youth Specialist

Tampa, FL

Full-time

Hybrid

Mid Level

$61K/yr - $80K/yr

3+ years exp

Suncoast Credit Union is a recognized top workplace in Tampa Bay, dedicated to fostering community relationships. The Community and Youth Specialist will coordinate community initiatives and programs, promoting financial education and engagement opportunities while representing the credit union in various community events.

BankingFinancial ServicesFinTech

Responsibilities

Work with the manager to evaluate cost vs benefits for community support requests in assigned counties and process approved requests promptly to meet deadlines

Promote internal programs and external initiatives to encourage volunteerism and to provide meaningful community engagement opportunities to staff

Provide timely, clear, and concise communication to staff and community partners about event details and expectations to ensure event success and positive experience for all

Work well with peers, and contribute positively to collaborative projects to support the organization’s goals and business plan

Facilitate community presentations to provide meaningful content such as financial capability, financial health/wellness, the Suncoast brand, benefits of credit unions, and products and services

Support and assist leadership with community and employee initiatives, programs, presentations, events, and reports

Demonstrate consistent proficiency in using department’s software, including but not limited to, Benevity and HelloSponsor for volunteer management, processing, tracking and reporting

Work directly with vendors to support the Community Impact department’s needs

Represent the credit union at events, partnership meetings, and other functions related to partner nonprofits as a reflection of Suncoast’s ongoing positive commitment to the community

Collaborate with the Marketing Team to ensure marketing and communication materials are available for staff to promote various credit union programs, products and services and to support engagement on Suncoast's social media platforms

Attend events during and outside of regular business hours, including weekends

Specialize in community relations or youth outreach for elementary to college age youth (which may include the student-run branch program)

Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise

Attend educational events to increase professional knowledge

Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualification

Community outreach experienceVolunteer program supportCredit unionsEvent coordinationCommunication skillsTask managementRegulatory compliance knowledgeSoftware proficiencyDetail-orientedProblem-solving skillsInterpersonal skills

Required

Bachelor's degree in business administration, marketing, or a related field (A comparable combination of work experience and training may be substituted for education requirements.)

A minimum of 3 years of experience in community or youth outreach, volunteer program support, nonprofit, or financial environment

Must possess a valid driver's license with a clean driving record

May be required to pass a level II background check to enter school sites

Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines

Accurate, detail-oriented, and organized with task management

Ability to analyze and resolve difficult and often complex problems or situations

Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

Strong knowledge and understanding of credit union products, services, policies, and procedures

Strong knowledge and understanding of regulatory compliance

Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties