Client Care Associate jobs in United States
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Illumination Health + Home · 1 day ago

Client Care Associate

positionStanton, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$18/hr - $20/hr
date1+ years exp

Illumination Health + Home is a growing non-profit organization dedicated to disrupting the cycle of homelessness. The Client Care Associate is responsible for addressing clients’ immediate shelter needs and providing support and resources to ensure their safety and comfort.

Non Profit

Responsibilities

Assist with client intakes by cleaning and preparing rooms for new families entering the family shelters
Check in with clients on-site and perform walk-throughs of family shelters to ensure client safety and welfare
Address any after-hours client concerns
Communicate after hour emergencies to management
Conduct curfew checks
Monitor sites for any safety concerns
Ensure daily chores are completed and shelter participants maintain a clean-living environment
Work collaboratively with shelter staff to ensure room checks are kept up to shelter standards
Assist with distributing donations throughout all shelter sites
Perform general cleaning of all shelters, including sweeping, mopping, wiping, and vacuuming, and updating cleaning logs
Dispose of all trash accumulated within the facility
Ensure shelters are stocked with necessary items

Qualification

Bilingual in EnglishSpanishBasic computer skillsClient intake assistanceFacility upkeepProactive problem solving

Required

High School Diploma or equivalent
Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets
Bilingual in English and Spanish
1 year relevant experience

Benefits

Medical Insurance funded by Illumination Foundation (Options: Kaiser and Blue Shield)
Dental and Vision Insurance
Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
Employee Assistance Program
Professional Development Reimbursement
401K with Company Matching

Company

Illumination Health + Home

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Illumination Health is dedicated to breaking the cycle of homelessness through comprehensive services for the most undeserved families.
dateFounded in 2008
location
Orange, California, USA
people-size201-500 employees
web-link
https://www.ifhomeless.org

Funding

Current Stage
Growth Stage
Total Funding
$3.1M
Key Investors
The Cooper Housing InstituteCalOptima
2025-12-02Grant
2023-10-11Grant· $3M
2022-01-13Grant· $0.1M

Leadership Team

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Pooja Bhalla, DNP, RN
Chief Executive Officer
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John H. Ing, COO/CFO
COO & CFO
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Recent News

Morningstar, Inc.
U.S. Rep. Lou Correa Joins FHLBank San Francisco to Address Affordable Housing Crisis in Orange County
2025-03-01
PR Newswire
Envista Smile Project Donates $1.8 Million in 2024
2025-02-25
caloptima.org
CalOptima Health Awards $52.3 Million to Build 706 Permanent Housing Units for the Unhoused
2025-01-21
Company data provided by crunchbase