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CB2 · 3 weeks ago

Outlet Lead

Seal Beach Outlet (523)

Full-time

Onsite

Entry, Mid Level

1+ years exp

CB2 is a company that inspires purpose-filled living by providing high-quality home furnishings. As an Outlet Lead, you will drive store sales, service, merchandising, and operations while fostering an inclusive environment for associates and customers.

E-CommerceFurnitureHome DecorRetail

No H1B

Responsibilities

Opening and closing the store and performing other duties in the absence of store leadership

Providing feedback, share observations, assessments and ongoing solutions with the Assistant Store Leader, Team Leader

Developing, teaching, coaching and training associates on processes and best practices , and customer service, selling skills, product knowledge, as appropriate

Supporting and maintaining store sales and service goals as communicated by the Assistant Store Leader, or Team Leader

Focusing on promoting sales as they pertain to, or are driven by position/department to impact the total stores sales and profitability

Maintain awareness of all tools and resources applicable to their assigned area

Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide

Model and guide a visionary, proactive approach to customer service opportunities and customer engagement initiatives while acting as the Leader on Duty

Drive efforts across store to maximize clearance sell through and profitability

Facilitate implementation and execution of merchandising and operational initiatives as dictated by Assistant Store Leader and/or Team Leader

Possess a clear understanding of Outlet business strategy and concepts to support their execution

Support Store Leadership on implementing Outlet Strategy and merchandising plan to maximize Margin growth and unit sell through at their location

Qualification

Customer service experienceRetail experienceCommunication skillsMicrosoft OfficeGoogle applicationsDrive resultsOrganizational skillsTime management skillsProblem solving skills

Required

Communication and interpersonal skills

Organizational and time management skills

Problem solving skills

Ability to drive results

Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed

Majority of the shift would be concentrated in performing operational and merchandising duties while helping support with sales priorities as pertained by position