H-E-B ยท 1 day ago
Mid Cities Drug Reps/Specl/Stock Controller - Part-Time/Full Time
Euless, TX
Full-time, Part-time
Onsite
New Grad, Entry, Mid Level
$16/hr - $16/hr
0+ years expH-E-B is a community-focused company seeking energetic and motivated Partners to join their team. As a Stock Controller, you'll lead and provision a well-stocked department while providing superior customer service and assisting in training and developing team members.
Retail
Responsibilities
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Performs the duties of Customer Service Assistant as needed
Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager
Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader
Communicates the 'state of the team' (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance
Coaches / develops Partners; assists with new hire onboarding and training
Gives input on writing schedules; reports out on overnight time and attendance
Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality)
Uses technology and data to manage inventory and in-stocks
Complies with departmental SOPs and store operating procedures; ensures other Partners comply
Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock)
Leads to / trains on 100% in-stocks, rotation, and fully-filled displays
Communicates with DSD vendors
Loads, unloads, and moves heavy, bulky products
Provides excellent customer service; models / coaches on superior customer service and hospitality
Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems
Merchandises products effectively
Qualification
Required
high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Completion of Company Orientation and Safety Training (upon hire)
Strong customer service skills
Reading and writing skills
Planning and organizing skills
experience stocking and in customer service (leading an overnight team a plus)
strong communication skills
high energy level and stamina; ability to work in a fast-paced environment
someone who enjoys working overnight shifts, and thrives working with others
an adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well
3+ months of experience in stocking or customer service
Ability to communicate with team, including verbal and written communication skills
Ability to work overnight schedules
Ability to operate pallet jack / baler
Ability to work well with others
Ability to manage multiple priorities and shift focus between tasks
Ability to plan, prioritize, and delegate as work changes
Ability to anticipate change and plan for execution accordingly
Ability to remain adaptable and help others through change
Motivation to grow and learn with the company
Preferred
Experience leading an overnight team, or large teams in other areas of the business (preferred)
Knowledge of beauty and cosmetic aids
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
Basic knowledge of chemical recommendations
Basic knowledge of the nursery business and plant recommendations
Ability to complete Green Thumb training (H-E-B internal training)
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
2023-12-26
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