Centralized Intake Paralegal jobs in United States
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Coast to Coast Legal Aid of South Florida · 1 week ago

Centralized Intake Paralegal

Coast to Coast Legal Aid of South Florida (CCLA) is a non-profit organization providing free civil legal services to low-income residents. They are seeking a full-time Centralized Intake Paralegal responsible for screening applicants for eligibility and providing supportive services to attorneys and staff members.

LegalNon ProfitProfessional Services

Responsibilities

Responsible for answering phone calls and promptly returning phone calls and/or emails
Following up on referrals from all units, organizations, agencies, and online intake applications
Screens applicants/clients by phone, electronically, and in-person
Setting up intake appointments and meeting with applicants/clients
Completing conflict checks, prescreens, and intakes
Determining eligibility for services
Completing intakes in case management system either by communicating with applicants via telephone, electronically, or in-person
Maintains records, case notes and daily time-keeping in CCLA’s case management system
Explaining intake/compliance documents and having them signed by applicant or client
Case acceptance from, and referrals to, outside organizations including other legal aid organizations
Performs community outreach events in-person and virtually, as well as, on social media, and conducts educational trainings for staff, clients, and community providers, as needed
Compliance with program and grant requirements
Attends mandated trainings and train other staff as needed
Works closely, as part of a team, with all CCLA units
Performs other duties as requested by CCLA Management, Supervisors, or as required by grant(s)

Qualification

Paralegal certificateBilingual Spanish/EnglishMicrosoft OfficeOrganizational skillsMultitaskingClient-oriented focusProfessional demeanorCommitment to communityInterpersonal skillsWritten communicationVerbal communicationDetail-oriented

Required

Associate's degree and/or paralegal certificate are preferred. Relevant work experience will be considered in lieu of educational requirements
1 to 5 years of experience preferred
Bilingual Spanish/English
Proficient in Microsoft Office
Excellent organizational and interpersonal skills
Strong written and verbal skills
Detail-oriented
Must have the ability to multitask, work efficiently and independently with supervision
Professional demeanor and client-oriented focus
A commitment and passion for working with the low-income community
All candidates must pass a background check before employment begins

Benefits

Medical
Vision
Dental (100% employer paid for individual coverage)
Life
Short-term
Long-term disability insurance (100% employer paid coverage)
Supplemental insurance
403(b) plan (tax-sheltered annuity plan) with an employer contribution
Substantial discounts on gym memberships
Parks
Travel
Pet insurance
Paid time off package which includes vacation
Sick leave
Over 12 holidays a year

Company

Coast to Coast Legal Aid of South Florida

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Coast to Coast Legal Aid of South Florida is a law firm that focuses on family, senior law, economic advocacy, and community health sectors.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase