Adobe · 1 day ago
Technology Consultant
Adobe is a company dedicated to changing the world through digital experiences. They are seeking a Technology Consultant to manage strategic client relationships, drive value realization, and assist clients in achieving their business objectives using Adobe Experience Manager.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Communicate consistently with clients throughout the contract lifecycle, calling out relevant issues where needed. We maintain client contact and provide status updates for all outstanding issues while continuing to handle client expectations
Help our clients achieve their business objectives by guiding or finding resources to answer clients' questions, identifying needs for account customization and overseeing changes to technical implementations
Work closely with account teams and collaborate with other internal team members to be sure mutual objectives are met in support of client happiness
Support customer production websites. Solve technical issues, quickly identify root cause issues and recommend and/or implement steps to resolution is a key component
Lead all aspects of customer support to ensure timely closure of quality and security issues and provide project management for professional services requests
Qualification
Required
Have a passion for digital marketing and client success and have a consistent record of successfully leading client relationships and technical projects with an excellent work ethic and collaboration skills
Be self-motivated and passionate about exceeding client expectations and understand enterprise internet business models and online processes, terminology, concepts and strategies
Evaluate and adopt change and excel in high-stress situations, taking action to provide responsive, thoughtful dedication to client success
Demonstrate excellent social, presentation, and interpersonal skills, both verbal and written
Working knowledge of Adobe's Experience Manager (AEM) and other DMA products teams to assist in developing new automation tools that improve efficiency and productivity
Show skill in public cloud offerings (AWS, Azure, GCP) cloud operations
Use Command/Control and CI/CD tools to enable next-generation cloud management solutions
Demonstrable understanding of Linux, Apache web server, CDN, WAF, DNS, Java-based applications, Load balancing
Front-end experience with JavaScript and CSS
Experience with operational monitoring tools (New Relic, Icinga, Splunk)
Preferred
Advanced degree or equivalent work experience
Prior account management experience with Fortune 500 clients
Benefits
Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Recent News
2026-01-03
2026-01-03
Company data provided by crunchbase