La Sierra University ยท 1 day ago
Associate Director, Student Financial Services
Riverside, CA
Full-time
Onsite
Mid, Senior Level, Lead/Staff
$70K/yr - $70K/yr
3+ years expLa Sierra University is seeking an Associate Director for their Student Financial Services office. The role involves overseeing daily operations, supervising staff, and providing comprehensive financial counseling to students while ensuring compliance with federal and state regulations.
Higher Education
Responsibilities
Assist the Director in supervising professional and support staff, including hiring, training, motivating, evaluating, and corrective actions (hiring/firing as needed)
Supervise daily operations of the office and coordinate full-time staff and front-desk schedules
Provide ongoing training for counseling staff, financial services staff, and student workers
Ensure friendly, professional service to students, parents, and campus/community partners
Expected to be physically present during regular business hours
Other duties as assigned by the Director of Student Financial Services
Provide guidance on all aspects of the financial aid process: awarding, compliance, reporting, accountability, and quality assurance
Monitor the processing of financial aid files, including verification and loan certification
Remain current on federal/state regulations and institutional policies
Monitor and enforce Exception Contracts
Represent Student Financial Services on university committees (e.g., Endowed Scholarship, Emergency Student Aid, Student Finance Council Advisory Committee)
Attend national, regional, and state conferences/workshops (NASFAA, CASFAA, WASFAA, etc.) as requested by the SFS director
Provide comprehensive student financial counseling and administration
Coordinate and conduct financial aid workshops as needed
Process professional judgments, satisfactory academic progress (SAP) appeals and oversee SAP annually
Oversee and review federal refund calculations and credit balance refunds
Coordinate and supervise all loan activities, including but not limited to loan certification, providing loan disclosures and fact sheets, loan adjustments, loan indebtedness/default prevention guidance, and entrance and exit interviews
Qualification
Required
Bachelor's degree required
Minimum of 3 years of financial aid experience
Management of a financial aid office is preferable
Ability to read, analyze and interpret common financial reports, and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to do math in order to ensure that student budget and billing records are accurate
Ability to define problems, collect data, establish facts, and draw valid conclusions
Competent in using the Microsoft Office Suite
Competence using Banner is highly desired
Supervision of SFS Counselors and student employees
Preferred
Master's degree preferred
Benefits
Comprehensive health coverage available
Tuition Assistance
10 Paid Holidays
FSA, Pet Insurance, Legal Services, Identify Theft Protection services, and more.
Company
La Sierra University
La Sierra University is a school in Riverside.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Fred Eslao
Co-Founder Criminal Justice Program
David Geriguis
Vice President Finance/ CFO
Recent News
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