Goodwill Northern Michigan · 2 weeks ago
Assistant Manager, Production and Outlet
Traverse City, MI
Full-time
Onsite
Entry, Mid Level
2+ years expGoodwill Northern Michigan is seeking an Assistant Manager, Production and Outlet to collaborate with retail store management to ensure the success of store operations. The role focuses on meeting production targets, managing production processes, and developing a high-performing team.
CharityCommunitiesHomeless ShelterNon Profit
Responsibilities
Support the mission and vision of Goodwill Industries of Northern Michigan
Perform work in a safe manner by observing all Goodwill safety policies and procedures
Interact with all Goodwill team members, clients, and customers in a professional manner
Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities
Oversee the production and processing of donations to meet and exceed production goals for the retail store and outlet
Manage and develop a team of production and outlet staff, providing coaching and support to improve performance and meet production targets
Ensure that all merchandise on the sales floor meets the highest quality standards and is priced appropriately according to current quality and pricing guidelines
Oversee the productivity, breaks, and daily scheduling of all outlet team members working in production stations and the outlet
Ensure that the production area is organized safely so that all production is completed in a timely manner to achieve established goals
Develop and implement strategies to increase sales, improve inventory turnover, and reduce costs
Manage inventory levels and order new product as necessary
Maintain the outlet areas to be clean and inviting with up-to-date, current signage
Hold team members accountable for exceptional guest service in the outlet with routine communication on a daily, weekly, and quarterly basis
Ensure the timely rotation of product through the outlet
Ensure compliance with all company policies, procedures, and regulations, including safety standards and inventory management procedures
Collaborate with other managers and departments to achieve company-wide goals and objectives
Other duties as assigned by Retail Store Manager
Qualification
Required
High school diploma or GED with college coursework in retail, business management, or related field
At least two years of managerial experience in a high volume fast-paced business - retail or other customer service-oriented environment preferred
Current valid driver's license without restrictions
Ability to understand all areas of the retail operations and provide support, motivation, direction training to existing and new staff
Good organizational skills required, must have strong communication skills, both orally and written
Ability to make quick accurate decisive decisions
Intermediate computer skills with Microsoft Outlook, Word and Excel
Preferred
Associate or bachelor's degree in retail, business management or related field is preferred
Experience in working with people with disabilities beneficial
Company
Goodwill Northern Michigan
Goodwill Northern Michigan is a community-supported social enterprise that provides food rescue program, housing, and homeless services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kyla McMillion
Chief Financial Officer
Robert Randall
Chief Operating Officer
Company data provided by crunchbase