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ChoiceOne Bank · 2 days ago

Part-Time Teller

Newaygo, MI

Part-time

Onsite

New Grad, Entry Level

0+ years exp

ChoiceOne Bank is committed to providing superior service and quality advice to its customers. The role of a Part-Time Teller involves delivering excellent customer service while handling transactions accurately and efficiently, and introducing customers to banking services.

BankingCommunitiesFinancial Services

Responsibilities

Perform and follow the Bank’s policies, procedures, and customer service standards

Operate teller window in accordance with bank policy, balancing daily

Meet and exceed teller sale/referral goals

Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality

Acquire and maintain up-to-date knowledge of banking products, financial services, and technology

Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers

Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time

Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer

Be familiar with and comply with all federal and state banking regulations as applicable

Qualification

Cash handlingCustomer serviceBanking regulationsTechnical skillsCommunication skillsAdaptability

Required

High School or GED

Minimum of 6 months cash handling experience preferred

Perform and follow the Bank's policies, procedures, and customer service standards

Operate teller window in accordance with bank policy, balancing daily

Meet and exceed teller sale/referral goals

Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality

Acquire and maintain up-to-date knowledge of banking products, financial services, and technology

Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers

Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time

Be familiar with and comply with all federal and state banking regulations as applicable

Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills

Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others

Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality

Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately

Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events

Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time

Is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan

Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed